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Is there an emergency number I can call if I have no data access?

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12 comments

  • Avatar
    MOHAMAD FITRI BIN IBRAHIM

    Tak guna wifi kenapa x emergency 😭

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    MOHD NAZRI BIN MOHD ALI

    In emergency don't expect people to find wifi... You should allow call to 999 at least...

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    theJeff Community Manager

    Ofcourse you can call emergency numbers even if you don't purchase Voice minutes, this is a must under Malaysian regulation for all telcos :)

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    NUR SYAKHIRAH BINTI ABDUL WAHAB

    I already received my sim card and successfully turned in my sim card but i cant buy any plan? It was error..

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    NUR SYAKHIRAH BINTI ABDUL WAHAB

    I already received my sim card and successfully turned in my sim card but i cant buy any plan? It was error..

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hai NUR SYAKHIRAH BINTI ABDUL WAHAB do u mean error to make payment?..pls give more specific detail, do let us know so we can help

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    WONG YUEN SERN

    If error in payment you probably need to call your bank to let them know to enable transactions with Yoodo.

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    MOHD NAZR

    Sim card baru terima bila nak activekn server beritahu card dh diaktifkan..so sim card x boleh digunakan

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    theJeff Community Manager

    Hi MOHD NAZR hmm that's weird. Sorry for that experience, boleh tlg hubungi ejen live chat kami, mereka akan bantu semak asap ya. 

  • Avatar
    SEET JU L/ENNE

    I needed to call 999 and the call cannot go through. Even though i still have voice minutes. This is serious.

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    HATIFI AZIM BIN HAMZAH

    Saya tiada sebarang masalah menghubungi nombor kecemasan 999 walaupun tiada pelan panggilan.

  • Avatar
    theJeff Community Manager

    Hi SEET JU L/ENNE, you don't need a voice plan to call 999, 994, 112, these are emergency numbers which are free.

    I even just made a test call now and it works. Your account is active as well so I don't see any reason why you weren't able to place the call. Please do try again, to ensure that it works. Could have been a network reception at that moment or etc.

    This indeed is a serious issue, we've tested it again upon your message and it works as it should but we want to ensure it's also working with you. Do update us asap, you can get in touch with us via Live Chat as well for direct response. Thanks

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