No, we don’t have an emergency contact number. However, you can still use the app and talk to a Yoodo team member, as long as your phone is connected to public or home Wi-Fi.
Is there an emergency number I can call if I have no data access?
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- How do I limit my data usage?
- I am unable to order a new/replacement SIM. What do I do?
- Is there an emergency number I can call if I have no data access?
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- How do I cancel my order if I accidentally ordered an extra SIM card?
- I have received an invoice for renewal but there's no change in balance on my app dashboard! What do I do?
- My plan has been auto renewed but my Data, Voice and SMS is still showing the old balance! What do I do?
- Is there an emergency number I can call if I have no data access?
- My data ran out incredibly fast! Why?
Comments
18 comments
Tak guna wifi kenapa x emergency 😭
In emergency don't expect people to find wifi... You should allow call to 999 at least...
Ofcourse you can call emergency numbers even if you don't purchase Voice minutes, this is a must under Malaysian regulation for all telcos :)
I already received my sim card and successfully turned in my sim card but i cant buy any plan? It was error..
I already received my sim card and successfully turned in my sim card but i cant buy any plan? It was error..
Hai NUR SYAKHIRAH BINTI ABDUL WAHAB do u mean error to make payment?..pls give more specific detail, do let us know so we can help
If error in payment you probably need to call your bank to let them know to enable transactions with Yoodo.
Sim card baru terima bila nak activekn server beritahu card dh diaktifkan..so sim card x boleh digunakan
Hi MOHD NAZR hmm that's weird. Sorry for that experience, boleh tlg hubungi ejen live chat kami, mereka akan bantu semak asap ya.
I needed to call 999 and the call cannot go through. Even though i still have voice minutes. This is serious.
Saya tiada sebarang masalah menghubungi nombor kecemasan 999 walaupun tiada pelan panggilan.
Hi SEET JU L/ENNE, you don't need a voice plan to call 999, 994, 112, these are emergency numbers which are free.
I even just made a test call now and it works. Your account is active as well so I don't see any reason why you weren't able to place the call. Please do try again, to ensure that it works. Could have been a network reception at that moment or etc.
This indeed is a serious issue, we've tested it again upon your message and it works as it should but we want to ensure it's also working with you. Do update us asap, you can get in touch with us via Live Chat as well for direct response. Thanks
I cant call 100.please help me
Pls call +60322411290 as alternative for 100.
Hi, I renewed my plan, but no data access
Hi TRICIA KHOO KAH MAE do basic troubleshoot first. Try Reboot your phone if its ok ?
Tried. Still cannot
@Tricia try Yoodo APN
sms type > SET
send to > 20999
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