Is Yoodo a prepaid or a postpaid service?

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90 comments

  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Alfa..jika sim @ line dah aktif boleh digunakan dengan segera..tak perlu tunggu....

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    MOHAMMED AMRAN BINHASSAN

    1st ordered for try out, it feels gr8 fleksibel feeling and most importantly good speed and coverage just like celcom im used too.

    Now im ordering another 1 to fully port out from Celcom that have been tied my money for so long.

    Now i fell free like a bird!!! No more constantly wasting money on data that i never used and cant choose freely.

    Thank Yoodo Better! 😁

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    WONG YUEN SERN Superuser

    Welcome to Yoodo! Great to hear that. Just pay for what you need.

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    ADIB MOHAMMAD

    Most sims have both prepaid and postpaid plans, so how yoodo is hybrid I didn't understand. Can you explain how yoodo is hybrid?

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    HATIFI AZIM BIN HAMZAH Superuser

    Kenapa Yoodo ni pelan hibrid, bukan prabayar mahupun bukan pascabayar.

     

    Prabayar:

    1. Bayar dulu untuk pelan, pakai kemudian.

    2. Tak puas hati dengan pelan yang dibeli bulan ni, bulan depan boleh tukar plan.

     

    Pascabayar:

    1. Ada fungsi pembaharuan secara automatik.

    Contoh: Bulan November saya beli pelan 2,000 minit dan 5GB, dan saya aktifkan autopembaharuan. Jadi setiap bulan pelan saya adalah 2,000 minit dan 5GB. Kan mirip pelan pascabayar tu.

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    HATIFI AZIM BIN HAMZAH Superuser

    Why Yoodo is hybrid, neither prepaid nor postpaid.

    Prepaid:

    1. Pay first for your plan, use later.

    2. Not happy with your current plan, change it next month.

     

    Postpaid:

    1. Have the function of autorenewal.

     

    Let say, I bought 2,000 minutes and 5GB this month and activates the autorenewal function. So, every month I will get 2,000 minutes and 5GB, similar to postpaid.

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    TO_BE_DEFINED

    What if I don't finish up the quota by the end of the month?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi guest, your unused quota will be forfeit and no carry forward..

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    HATIFI AZIM BIN HAMZAH Superuser

    Sekiranya data tidak habis digunakan, data akan hangus.

    Untuk mengelakkan kejadian kuota data hangus, boleh ambil pelan data yang kecil terlebih dahulu. Sekiranya tidak cukup, boleh ditambah melalui fungsi Booster.

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    SITI NORBAYA BINTIABDUL RASH'D

    hi....i ordered this sim through boost app but i forgot to put my phone number.is there i can do to get my boost reward then?

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    JAFRUL FIRDAUS BIN JINAN TAIB

    Hi Siti Norbaya, please check with Live Chat at bottom of this screen.
    Pretty sure it's not an issue.
    The phone number is probably there to get in touch with you IF they need to contact you when they send the sim to you.

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  • how to unsubscribe my monthly plan and subscribe again???

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    WONG YUEN SERN Superuser

    Do you mean change your monthly plan? You can do it by going to the Dashboard in the Yoodo app. Then tap on "Change plan" and select the plan that you want. The new plan will take effect when your cycle renews.

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    HATIFI AZIM BIN HAMZAH Superuser

    MUHAMMAD NUR HAFIY ADLI BIN ZULKHURNAIN  nak guna pelan yang sama untuk bulan depankah? Sekiranya ya, boleh set untuk langganan secara automatik untuk bulan depan.

     

    Sekiranya tidak, boleh ikut seperti yang WONG YUEN SERN cadangkan.

     


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  • Avatar
    Mohd Mohsein Bin Ibrahim

    Hi...Can i change my name n address in profile...

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Mohd...yes you can, ask Yoodo agents thru Live Chat for that

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    A4SYAH BINTI ABU BAKAR

    I have two (2) portability in progress. What does that mean?

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    WONG YUEN SERN Superuser

    Are you in the midst of porting in 2 numbers to Yoodo?

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    MUHAMMAD ERMIEN BINMAT HUSIN

    Kenapa adds-on tak blh beli?

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    WONG YUEN SERN Superuser

    Kene beli base data plan dulu baru boleh beli addons. Minimum 2GB base data plan.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Muhammad Ermien, add on sosial tu mesti langgan plan data asas.

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    HATIFI AZIM BIN HAMZAH Superuser

    MUHAMMAD ERMIEN BIN MAT HUSIN , untuk add-on, kena ada terlebih dahulu ya.

    Boleh ambil pakej data paling minima, 2GB dahulu, baru boleh buat penamabahan data melalui pakej add-on.

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  • Avatar
    W MOHD SHARIF BIN WAN MUDA

    Hi.. I just order Yoodo to replace my celcom line using same mobile number. What happen to my existing celcom line? Do I need to terminate it first with celcom?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi guest..is it postpaid or prepaid ?

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    WONG YUEN SERN Superuser

    When your Yoodo sim arrives, go to the Yoodo app, tap on the 3 horizontal lines at the top left corner, tap on Activate a SIM, key in the 18-digit sim number, select a plan and lastly choose "Keep my number" to initiate port out request from your Celcom line to Yoodo.
    Celcom will start to process your port out request, then you will receive an sms to confirm you want to port out. Just reply that sms Y or YES.
    If you terminate your line, you risk losing your mobile number.

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    LIM YING XIN

    My data finished any promotion for RM20 for 20G

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    LIM YING XIN

    My data finished any promotion for RM20 for 20G

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hai Lim 20Gb for Rm20 has ended since Dicember 2018.

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  • Avatar
    MOHD NAHAR SYAMBIN ISMAIL

    If I just want to use the sim to receive call and sms only, which plan is the cheapest?

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    WONG YUEN SERN Superuser

    Means just to have an active line to receive calls and smses?
    Cheapest plan will be RM3 for 50 smses that lasts for 30 days.

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