We’ll update you via email and on the Yoodo app at these checkpoints:
- SIM order has been confirmed by you
- Order has been dispatched from our warehouse
- SIM card has been delivered to your address
- If your SIM order has been cancelled
If you choose Express delivery, you can check the Yoodo app for a delivery progress bar, updated using real time GPS tracking.
If you choose Standard delivery, we’ll notify you via email on the same day.
Comments
140 comments
Where my sim,6 days has pass since order,
Where my sim,6 days has pass since order,
Hi Yoodo Guest. You can check your SIM delivery detail by contacting Yoodo Live Chat.
Can get tracking number ?
Hi Yoodo Giest... Please check with Yoodo Customer Care via Live Chat at Morning 9 am ya.
See here how to Live Chat:
I order since 7 jun until now still dont receive. Please check again for me
Hi Yoodo Guest, you can contact Yoodo live chat to get your sim delivery detail or just order another Sim.
Woiiii mna x sampai² lagi nihh
Hai Yoodo Guest, Bila buat order tuan? Boleh hubungi Yoodo Live Chat untuk dapatkan detail penghantaran SIM. Kalau nak order baru pun boleh juga. Boleh simpan untuk emergency.
done order. how to trace? have any link for it?
Hi MOHD FAHMIBIN ABU BAKAR
Please contact Yoodo Customer Services thru Live Chat to get your tracking number ya
See the picture how to get Live Chat:
Still not receive my sim
Hi, please contact customer service through LiveChat below to trace your simcard.
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Okay dah order, tunggu sampai je. Harini sabtu, so maybe sampai hari khamis gitu huhu.
Jgn lupa msk kn kod promosi
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Hi Yoodo Guest.
Ya betul, hari Sabtu & Ahad hari cuti kan... mungkin minggu depan la tu sampai..
Apapun, Terima kasih memilih Yoodo :)
Hi FAHMIY BIN MUHAMAD MISLAHNORHAYA.. Do try to check with Live Chat. their working hour is 9am to 6pm on weekend.
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Still doesnt receive any email. I ordered my sim on saturday today is monday it should be posted today right ?
Still doesnt receive any email. I ordered my sim on saturday today is monday it should be posted today right ?
Hi Yoodo Guest, you can check in with our Care Team via the Live Chat feature for updates as well.
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