But why? So far, from my experience, yoodo is better than any other Telco. You only had to be patient to wait for your sim but after getting and activated it, you'll know why I said yoodo is better
If you must cancel, just don't activated the sim when you get them. You will not be charged for anything. You may then give the sim card to some else who might be interested. Worry not because it will not bear your details if you haven't activate them.
But why don't you give yoodo a try first. You can just leave if you feel leaving later on.
Hi, Yes EARIE BIN MADIUS is right. You don't have to do anything when you receive the SIM, that's as good as cancelling cause once order is made, the sim is shipped out.
But if you'd still like to officially cancel it, you can do so by getting in touch with our agents via Live Chat (head to Help in the app, and scroll down till the end)
SIM is totally FOC. If you address is wrong, just contact Yoodo agent via live chat. It's located in the app community. Just scroll down below. Yoodo agants are available everyday from 9 am - 6 pm.
Hi Guest, once you have activated your sim, there's no way to cancel the plans. Just have to wait for it to terminate by itself after 90 days (30 days validity + 60 days grace period).
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327 comments
I don’t what sim sorry
no worries, you don't have to do anything you don't want to! We'll miss you tho :)
Cancel my order
But why? So far, from my experience, yoodo is better than any other Telco. You only had to be patient to wait for your sim but after getting and activated it, you'll know why I said yoodo is better
Please cancel my order.. sorry
If you must cancel, just don't activated the sim when you get them. You will not be charged for anything. You may then give the sim card to some else who might be interested. Worry not because it will not bear your details if you haven't activate them.
But why don't you give yoodo a try first. You can just leave if you feel leaving later on.
Hi, Yes EARIE BIN MADIUS is right. You don't have to do anything when you receive the SIM, that's as good as cancelling cause once order is made, the sim is shipped out.
But if you'd still like to officially cancel it, you can do so by getting in touch with our agents via Live Chat (head to Help in the app, and scroll down till the end)
We sure hope you'd stay tho ;)
Finally received my sim card after 2weeks....
What for the payment? How much it cost?
The payment depending on your selected plan by yourself. As minimal RM3 for 50 sms.
Cancel my order
Hi, if you choose not to continue with Yoodo, you can simply give the sim to others. 👍🏻
Cancel my order t.q
Cancel my order tq
As informed by @Mohammad Ariffin above, you can give the sim to someone else or keep it for future use. You might change your mind in the future.
Can you cancel my order?
No need. Just pass the sim to your friends. ☺
But my address is wrong
And the SIM is free?
But my address is wrong
And the SIM is free?
The sim is free, you can order new sim. Also free.
SIM is totally FOC. If you address is wrong, just contact Yoodo agent via live chat. It's located in the app community. Just scroll down below. Yoodo agants are available everyday from 9 am - 6 pm.
How much i need pay when my sim delivered
The sim is free. You only need to pay for whichever plan you subscribe. Use the sliders to configure your plan.
I want to cancel my order.
I already have a SIM
Please cancel my order
No problem. Keep it for emergency use such as replacement sim or u can give it to your friends/family & get rm20 referal inside your wallet.
can i cancel even i have active the sim card? & how can i cancel it?
Hi Guest, once you have activated your sim, there's no way to cancel the plans. Just have to wait for it to terminate by itself after 90 days (30 days validity + 60 days grace period).
To cancel your plan, you need to disable auto renewal. To terminate the plan, you can request via Yoodo app.
Oh yes, forgot to mention that to let it terminate by itself after 90 days, you'll have to turn off auto renewal.
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