Can I cancel my order? Yoodo Care May 28, 2023 09:09 Updated Yes, you can cancel the order if your order has not been shipped out yet. Related articles How do I cancel my order if I accidentally ordered an extra SIM card? Can I cancel a plan that I've already purchased? When will I receive my SIM? What if I am not available when my SIM pack is delivered? I didn’t receive my SIM. What happened? Comments 327 comments Sort by Date Votes TO_BE_DEFINED April 05, 2018 21:23 I don’t what sim sorry -9 Comment actions Permalink theJeff Yoodo Staff April 05, 2018 23:26 no worries, you don't have to do anything you don't want to! We'll miss you tho :) 1 Comment actions Permalink TO_BE_DEFINED April 18, 2018 18:05 Cancel my order -9 Comment actions Permalink EARIE BIN MADIUS April 19, 2018 01:43 But why? So far, from my experience, yoodo is better than any other Telco. You only had to be patient to wait for your sim but after getting and activated it, you'll know why I said yoodo is better 3 Comment actions Permalink MOHAMMAD NAZRUL AIMANBIN HAIRU AZMI May 04, 2018 07:30 Please cancel my order.. sorry -5 Comment actions Permalink EARIE BIN MADIUS May 04, 2018 11:07 If you must cancel, just don't activated the sim when you get them. You will not be charged for anything. You may then give the sim card to some else who might be interested. Worry not because it will not bear your details if you haven't activate them. But why don't you give yoodo a try first. You can just leave if you feel leaving later on. 3 Comment actions Permalink theJeff Yoodo Staff May 04, 2018 15:26 Hi, Yes EARIE BIN MADIUS is right. You don't have to do anything when you receive the SIM, that's as good as cancelling cause once order is made, the sim is shipped out. But if you'd still like to officially cancel it, you can do so by getting in touch with our agents via Live Chat (head to Help in the app, and scroll down till the end) We sure hope you'd stay tho ;) -1 Comment actions Permalink CHEW WEI AUN June 06, 2018 06:47 Edited Finally received my sim card after 2weeks.... 0 Comment actions Permalink NURUL RAZEERAH AIN BINTI ABDULRASHID August 27, 2018 14:15 What for the payment? How much it cost? -2 Comment actions Permalink MOHAMMAD ARIFFIN BIN ABDUL RAHMAN August 27, 2018 16:32 The payment depending on your selected plan by yourself. As minimal RM3 for 50 sms. 4 Comment actions Permalink TO_BE_DEFINED September 17, 2018 08:18 Cancel my order -4 Comment actions Permalink MOHAMMAD ARIFFIN BIN ABDUL RAHMAN September 17, 2018 14:39 Hi, if you choose not to continue with Yoodo, you can simply give the sim to others. 👍🏻 2 Comment actions Permalink TO_BE_DEFINED September 23, 2018 13:39 Cancel my order t.q -1 Comment actions Permalink TO_BE_DEFINED September 24, 2018 10:12 Cancel my order tq 1 Comment actions Permalink WONG YUEN SERN September 24, 2018 10:43 As informed by @Mohammad Ariffin above, you can give the sim to someone else or keep it for future use. You might change your mind in the future. 1 Comment actions Permalink CHOY THAY September 24, 2018 11:15 Can you cancel my order? 1 Comment actions Permalink MOHAMMAD ARIFFIN BIN ABDUL RAHMAN September 24, 2018 11:16 No need. Just pass the sim to your friends. ☺ 2 Comment actions Permalink CHOY THAY September 24, 2018 11:18 But my address is wrong And the SIM is free? 0 Comment actions Permalink CHOY THAY September 24, 2018 11:18 But my address is wrong And the SIM is free? 2 Comment actions Permalink MOHAMMAD ARIFFIN BIN ABDUL RAHMAN September 24, 2018 11:19 The sim is free, you can order new sim. Also free. 5 Comment actions Permalink EARIE BIN MADIUS September 24, 2018 23:07 SIM is totally FOC. If you address is wrong, just contact Yoodo agent via live chat. It's located in the app community. Just scroll down below. Yoodo agants are available everyday from 9 am - 6 pm. 3 Comment actions Permalink TO_BE_DEFINED September 25, 2018 11:38 How much i need pay when my sim delivered -2 Comment actions Permalink WONG YUEN SERN September 25, 2018 12:10 The sim is free. You only need to pay for whichever plan you subscribe. Use the sliders to configure your plan. 0 Comment actions Permalink TO_BE_DEFINED September 25, 2018 12:37 I want to cancel my order. 1 Comment actions Permalink TO_BE_DEFINED September 29, 2018 15:05 I already have a SIM Please cancel my order 1 Comment actions Permalink FAIZUL BIN MOHD DOM September 29, 2018 15:08 No problem. Keep it for emergency use such as replacement sim or u can give it to your friends/family & get rm20 referal inside your wallet. 1 Comment actions Permalink NURFAZLINA BINTI ISA October 10, 2018 02:00 can i cancel even i have active the sim card? & how can i cancel it? 1 Comment actions Permalink WONG YUEN SERN October 10, 2018 02:18 Hi Guest, once you have activated your sim, there's no way to cancel the plans. Just have to wait for it to terminate by itself after 90 days (30 days validity + 60 days grace period). 1 Comment actions Permalink MOHAMMAD ARIFFIN BIN ABDUL RAHMAN October 10, 2018 04:25 To cancel your plan, you need to disable auto renewal. To terminate the plan, you can request via Yoodo app. 3 Comment actions Permalink WONG YUEN SERN October 10, 2018 05:09 Oh yes, forgot to mention that to let it terminate by itself after 90 days, you'll have to turn off auto renewal. 2 Comment actions Permalink 1 2 3 4 5 6 › » Please sign in to leave a comment.