How do I limit my data usage?

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22 comments

  • Avatar
    HEE WEN HAO

    Hi, like other telco plans, if i reach a limit of my plan e.g. data, usually my speed will be trottled to slower speed. For Yoodo how does it work? If i purchase a 5G data and if I over use the limit will it disconnect me totally or I still have data with slower speeds?

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    theJeff Community Manager

    Hi, if you've purchased Data (as you mentioned 5Gb) and you've reached your quota -- Yes your data will be throttled down to 64kbps (yup slower speed)

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    SYAMSUL HAFIZI BMATERIDI

    I have question about this plan.. If I sign up for this plan I have to purchase basic package which are rm30 (data), sms n voice? Am I right? Could I skip to purchase basic data 5gb ? the data is quite expensive on top of that, this plan always need use the apps with internet connection. Could u reduce the rate?

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    theJeff Community Manager

    Hi, there's no fixed plan that you need to purchase. But you do need to purchase something :)

    So whether you're purchasing Data/Voice/SMS or all together or of any combination as your base plan, you can. Or if you just want to purchase any one of it also can. You can purchase minimum Voice and then add Data booster, technically any possible combination as you wish < and you can also change this anytime you want for the next month.

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    NORDIYANA BINTI KAMRAN

    Saya sudah bayar,kenapa sistem tak boleh detect?banyak kali saya cuba notification unsuccessful

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Boleh tahu ada muncul 'error' apa?

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    LEE LING SH4AO

    Amy data roaming for Taiwan? If have how does it charge?

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    WONG YUEN SERN Superuser

    Yes, there is now roaming service to Taiwan under RLH+. It is RM20 per day. With RM20 per day, you can use your available data/voice/sms quota in your plan when you roam.

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    SALMIZA BI. SA'DON

    I subscribe for 20gb of whatsapp however when i do whatsapp video call it deduct from my internet not from whatsapp itself. I topup for my internet more than 4 times already and it was around 100gb. Wtf!! Can you please help? I am so disappointed!!

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    WONG YUEN SERN Superuser

    Hi Salmiza, unfortunately Jeff has mentioned that Whatsapp video calls will be deducted from your main data plan (link below).

    Yes, everyone will definitely be wondering how to finish 20GB of Whatsapp data in 30 days without video calling.

    https://support.yoodo.com.my/hc/en-us/community/posts/360023036734-Add-on-boleh-hotspot-x 

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    JAFRUL FIRDAUS BIN JINAN TAIB

    Yeah.. I was wondering the same too. On the first day subscription, I thought the add on was not deducted at all. But then I realised WhatsApp uses dynamic messages compression, it all make sense.
    And yes, it should have covered everything that is under the WhatsApp app itself including Video Call.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Sorry for that Salmiza, on this i agree with you..its look like users dont have any specific term & conditions on how to use the add-on...hope Yoodo will fix it & give more detail on it..maybe can add ℹ️ in the add sections or anything that suit for users to understand

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    SATHYASEELAN A/L SUKUMARAN

    Can I know the ping rate if the internet for this network?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi SATHYASEELAN A/L SUKUMARAN

    Here my speedtest at my place

     

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    MOHAMAD ISRAQ BIN MOHD NOOR

    Hi Seelan, ping rate depend on coverage. Different location, will resulted to different speed & ping.

    As above test by Aslam, his location speed quite fast & good ping. 

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    ABDUL RAHMAN BINMAMAT

    Betul, untuk tujuan mengetahui kelajuan internet, ping semata-mata tidak mencukupi kerana kelajuan berbeza mengikut satu kawasan.

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    SATHYASEELAN A/L SUKUMARAN

    Hi brothers.. Yaa as u all said, it depends on the area tested.. The main purpose I was asking the average ping rate is to determine whether I can play online multiplayer games or not.. Eg. PUBG, PES.. as the ConnectMe broadband ping rate avg rate is around 500 which is ridiculous..any ping rate below 40 is the best and below 90 is still acceptable..
    Tq brothers for willing to share.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Ya we understand, enjoy your gaming with Yoodo. Thanks for being with us.

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    AHMAD WAFI BIN ZULKIFLI

    Can i share my data with my other yoodo number?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi AHMAD WAFI BIN ZULKIFLI, can't share quota with transfer from line to line. But Hotspot can & no limited.

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  • If i reached limit of my data plan, and continue to use it (understand the speed will reduce), will it be charged to my wallet/card?

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    WONG YUEN SERN Superuser

    After you have exhausted your data quota, you will have unlimited 64kbps basic internet. It will not be charged to your wallet/card.

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