How do I pay for my SIM and service? Yoodo Care June 25, 2019 16:52 Updated We accept payment via credit/debit card. Related articles What is Auto-renew? What’s in the SIM Pack? Can I pay in instalments? Can I cancel my order? When will I receive my SIM? Comments 126 comments Sort by Date Votes TO_BE_DEFINED February 14, 2018 17:53 Idd -3 Permalink Akmal Hakim Bin Sham February 15, 2018 06:44 Does my account name should be the same as my credit card name? -5 Permalink theJeff Community Manager February 15, 2018 06:54 Hi Akmal, it doesn't have to be the same actually. You can pay for your other accounts where needed, just go through the necessary security features to complete the transactions (OTP) -1 Permalink ZUELIZRY BIN ISMAIL February 16, 2018 19:11 Do i need to add money to my wallet to pay the bill..or it will automatically deduct at the end of bill cycle? -12 Permalink MUHAMMAO IOZAT BIN KI8HAM February 18, 2018 15:29 Hi , payment will be made straight after we activate the sim or we will use the service for 1 month first then only we will make the payment? 3 Permalink theJeff Community Manager February 19, 2018 06:52 Hi @ZUELIZRY BIN ISMAIL you don't need to add money to the Wallet, in-fact the wallet is not fully functional yet. Once you have set up your payment details (credit/debit card), you will be charged directly for what you have purchased. And if you set the auto-renewal on, every month your plan will be auto-renewed at the specified day (30 day plans). Also, at any point if you purchase a booster, IDD etc, you don't have to set up your payment details once again and it'll be auto-billed just like how it is when you use Netflix/Grab/Uber etc. Hope that helps :) 4 Permalink theJeff Community Manager February 19, 2018 06:54 Hi @MUHAMMAO IOZAT BIN KI8HAM , payment will be made when you customize and select your plan - Not end of the month. We're not a pay-per-use model. This way, you will not be charged a single cent more what anything you didn't purchase and don't have to worry about any kind of bill-shock at the end of the month. Do let me know if you need any other info. Thanks! 😎 1 Permalink MUHAMAD FITRI IBNIBIN AHMAD SAINI February 20, 2018 11:18 i try to buy the rm8 8gb but there is error.how to know what is the error? 0 Permalink PRASANNA PARTHASARATHY February 20, 2018 13:38 What does the error say? Did you try again. 0 Permalink theJeff Community Manager February 20, 2018 15:48 Hi MUHAMAD FITRI IBNIBIN AHMAD SAINI , did you manage to purchase the 8Gb booster? Are you still having the error? If so, would help to describe what exactly happened or what did the error say. Do get in touch with our agents, via Live Chat so we could help troubleshoot and solve this asap for you. Thanks :) 1 Permalink MUHAMAD FITRI IBNIBIN AHMAD SAINI February 21, 2018 07:39 hi jeff.yes, i manage to bought it. i change my debit card. its a card setting issue. thanks. 0 Permalink theJeff Community Manager February 21, 2018 07:42 That's great to hear! Welcome onboard Yoodo! :D 0 Permalink CHONG WAI LOON February 24, 2018 10:47 Edited Can not Make payment ???? Error 0 Permalink FYSUL AHMED March 03, 2018 13:16 I can’t make payment. I tried 3-4 times by several bank card but it comes error 2 Permalink ADNAN BINSAJAD HUSSEIN March 03, 2018 13:19 The app is currently experiencing some issues 0 Permalink theJeff Community Manager March 05, 2018 02:46 Hi FYSUL AHMED have you manage to make payment? Do get in touch with our agents via Live Chat so they can help troubleshoot or advice you on how to go about soonest possible ya? Thanks :) 1 Permalink TAN VI VIAN March 07, 2018 15:30 Just added my card for payment and I got charged RM1. I wasn't aware of this. Is it refundable? Or is it a bank service charge thingy? Help! 0 Permalink ADNAN BINSAJAD HUSSEIN March 07, 2018 15:33 Hi Vi Vian. It's just a charge to check if your card is working. The cahrge will be waived and not show up in your bill later. 1 Permalink NAMRA AZRA BINTI MOHD TAHIR March 15, 2018 11:52 Can i pay internet banking instead of cc or debit? 12 Permalink LIM ZHI WEI Superuser March 15, 2018 12:31 Vi Vian, dat u? Or are you just someone else with the same name. 0 Permalink theJeff Community Manager March 17, 2018 01:31 Did you just meet your long lost classmate or something LIM ZHI WEI? Pretty wow if you did! 1 Permalink LIM ZHI WEI Superuser March 17, 2018 02:55 Apparently it's someone with the same name. Even more WOW. Such coincidence, many similarity, Wow 2 Permalink TO_BE_DEFINED March 17, 2018 16:31 I already book a card but i never get it yet 1 Permalink theJeff Community Manager March 18, 2018 15:28 That is quite wow LIM ZHI WEI! What if .. you also become friends with this new person with the same name.. doublewow! :D 1 Permalink theJeff Community Manager March 18, 2018 15:29 Hi Guest, you mean you ordered a SIM but haven't received it? If that's the case - please do get in touch with our agents via Live Chat so they can check with our delivery partners for you. Thanks 1 Permalink TO_BE_DEFINED April 01, 2018 04:50 I can't activate my sim card 1 Permalink LIM ZHI WEI Superuser April 01, 2018 04:51 Try contacting live chat. 2 Permalink MOHD KAMAL FARHANBIN AHMAD FOAD April 02, 2018 17:11 The simcard that I've ordered, does it already have a number?or I can choose a number when activating the sim? 1 Permalink LIM ZHI WEI Superuser April 02, 2018 17:16 You can choose when activating the simcard. 2 Permalink AHMAD AMMAR BIN ABUBAKAR April 17, 2018 05:59 Tried to activate the sim & retaining my current number, but nothing happened after the registrations & plan customisation. What do I do next? How should I know if I've changed telco? 0 Permalink 1 2 3 4 5 › » Please sign in to leave a comment.