We accept payment via credit/debit card, PayPal, online banking, eWallets (Boost, Touch ‘n Go eWallet, and GrabPay), and cash (via 7-Eleven stores).
How do I pay for my SIM and service?
We accept payment via credit/debit card, PayPal, online banking, eWallets (Boost, Touch ‘n Go eWallet, and GrabPay), and cash (via 7-Eleven stores).
Comments
194 comments
Idd
Hi Akmal, it doesn't have to be the same actually. You can pay for your other accounts where needed, just go through the necessary security features to complete the transactions (OTP)
Do i need to add money to my wallet to pay the bill..or it will automatically deduct at the end of bill cycle?
Hi , payment will be made straight after we activate the sim or we will use the service for 1 month first then only we will make the payment?
Hi @ZUELIZRY BIN ISMAIL you don't need to add money to the Wallet, in-fact the wallet is not fully functional yet.
Once you have set up your payment details (credit/debit card), you will be charged directly for what you have purchased. And if you set the auto-renewal on, every month your plan will be auto-renewed at the specified day (30 day plans).
Also, at any point if you purchase a booster, IDD etc, you don't have to set up your payment details once again and it'll be auto-billed just like how it is when you use Netflix/Grab/Uber etc. Hope that helps :)
Hi @MUHAMMAO IOZAT BIN KI8HAM , payment will be made when you customize and select your plan - Not end of the month. We're not a pay-per-use model. This way, you will not be charged a single cent more what anything you didn't purchase and don't have to worry about any kind of bill-shock at the end of the month.
Do let me know if you need any other info. Thanks! 😎
i try to buy the rm8 8gb but there is error.how to know what is the error?
What does the error say? Did you try again.
Hi MUHAMAD FITRI IBNIBIN AHMAD SAINI , did you manage to purchase the 8Gb booster? Are you still having the error? If so, would help to describe what exactly happened or what did the error say.
Do get in touch with our agents, via Live Chat so we could help troubleshoot and solve this asap for you. Thanks :)
hi jeff.yes, i manage to bought it. i change my debit card. its a card setting issue. thanks.
That's great to hear! Welcome onboard Yoodo! :D
Can not Make payment ????
Error
I can’t make payment. I tried 3-4 times by several bank card but it comes error
The app is currently experiencing some issues
Hi FYSUL AHMED have you manage to make payment? Do get in touch with our agents via Live Chat so they can help troubleshoot or advice you on how to go about soonest possible ya? Thanks :)
Just added my card for payment and I got charged RM1. I wasn't aware of this. Is it refundable? Or is it a bank service charge thingy? Help!
Hi Vi Vian. It's just a charge to check if your card is working. The cahrge will be waived and not show up in your bill later.
Can i pay internet banking instead of cc or debit?
Vi Vian, dat u? Or are you just someone else with the same name.
Did you just meet your long lost classmate or something LIM ZHI WEI? Pretty wow if you did!
Apparently it's someone with the same name. Even more WOW. Such coincidence, many similarity, Wow
I already book a card but i never get it yet
That is quite wow LIM ZHI WEI! What if .. you also become friends with this new person with the same name.. doublewow! :D
Hi Guest, you mean you ordered a SIM but haven't received it? If that's the case - please do get in touch with our agents via Live Chat so they can check with our delivery partners for you. Thanks
I can't activate my sim card
Try contacting live chat.
The simcard that I've ordered, does it already have a number?or I can choose a number when activating the sim?
You can choose when activating the simcard.
Tried to activate the sim & retaining my current number, but nothing happened after the registrations & plan customisation.
What do I do next?
How should I know if I've changed telco?
Hi AHMAD AMMAR BIN ABUBAKAR could we get more info? What do you mean by nothing happened after the registration?
Did you managed to order the SIM? or do you already have the SIM and doing the Port in process? If that's the case, did you complete payment and choosing of your plan?
Best is to get in touch with our agents via Live Chat on this matter as they'd be able to assist you in troubleshooting faster :)
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