How do I pay for my SIM and service?

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194 comments

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    TANG CHAI SHING

    Why I already top up rm20 but cannot use why ?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi TANG CHAI SHING

    After topup, have you purchase any plans ?

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    Hi TANG CHAI SHING , after topup rm20, your yoodo wallet will show rm20 balance. You can use it to buy a plan like 20gb=rm20 plan.

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    SUFIAN BIN BAHAROM

    Hi i have problem to change my old number >>>>>RM0.00: Hey there, we are sorry but your port in request was rejected by your current service provider. Kindly get help via Live Chat on our app.

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  • Avatar
    MUHAMMAD RASHID BIN MAHMUD

    Sufian
    Have you done replied SMS confirmation port-out from old telco ?

    make sure your line still in active state & no outstanding bill if postpaid. if prepaid, at least active number.

     

    please enter this referral code to get 7GB free data internet by Yoodo

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi SUFIAN BIN BAHAROM

    Please contact your old telco and ask why the portability rejected, or you can also talk with Yoodo Live Chat agents regarding this issue.

     

    How to get Live Chat:

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  • Avatar
    TO_BE_DEFINED

    01133334691

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    TO_BE_DEFINED

    Anusha

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  • Avatar
    theJeff Yoodo Staff

    hi Yoodo Guest, what's the issue? :)

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  • Avatar
    CHUNG WENG KEONG

    I’ve activate my SIM card and payment page shows deducted from my credit card. But when I check my credit card statement it didn’t charge yet and my card don’t have signal now. I use it at my router.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi CHUNG WENG KEONG

    Do you activate for new number or keep old number?

     

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  • if i want to activate my sim can i pay using e wallet?

     

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    Permanently deleted user Superuser

    Yes you can, remember insert promo code eobrl1022 during Sim activation for 7gb Welcome Data today.

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    SYARAH SYAHINDAH BINTIABDULLAH

    Saye tak boleh nak buat pe bayaran untuk membeli plan yang baru. Mohon bantuan. Dah beberapa kali live chat dgn staff tapi still tak dapat jawapan lagi. Harap dapat bantu saya.

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