How do I pay for my SIM and service? Yoodo Care November 12, 2019 15:03 Updated We accept payment via credit/debit card, Paypal and online banking. Related articles What is Auto-renew? What’s in the SIM Pack? Can I pay in instalments? Can I cancel my order? When will I receive my SIM? Comments 136 comments Sort by Date Votes theJeff Community Manager April 17, 2018 06:18 Hi AHMAD AMMAR BIN ABUBAKAR could we get more info? What do you mean by nothing happened after the registration? Did you managed to order the SIM? or do you already have the SIM and doing the Port in process? If that's the case, did you complete payment and choosing of your plan? Best is to get in touch with our agents via Live Chat on this matter as they'd be able to assist you in troubleshooting faster :) 2 Comment actions Permalink AHMAD AMMAR BIN ABUBAKAR April 17, 2018 09:03 Already got in touch with 1 of your Live Chat agents,problem solved. Thanks for the feedback. 3 Comment actions Permalink theJeff Community Manager April 18, 2018 01:31 AHMAD AMMAR BIN ABUBAKAR good to know that! Welcome onboard =) When you're free can let us know what was the resolution, how was it solved. It might help others as well. Thanks! 2 Comment actions Permalink AHMAD AMMAR BIN ABUBAKAR April 19, 2018 02:48 I used prepaid,the sim need to be active in order to complete the porting. Mine was inactive so I reloaded & got SMS confirmation for porting from previous telco a few hours later. 4 Comment actions Permalink theJeff Community Manager April 19, 2018 03:19 ahh cool! Thanks for the update AHMAD AMMAR BIN ABUBAKAR =) 3 Comment actions Permalink TO_BE_DEFINED May 31, 2018 11:22 Salam.. macam mana nak aktifkan No ni.. sim dah dapat.. tapi nak buat payment method bagaimana ya? Sebab saya tak ada kad kredit 2 Comment actions Permalink CHAN KAM LENG May 31, 2018 23:50 Good morning. Takde kad kredit takpe.. Boleh guna kad debit juga 2 Comment actions Permalink MOHD YAZID BIN MOHD IDRUS Superuser June 01, 2018 02:42 ya.... kad atm kita yg ada debit tu boleh aja guna, tapi perlu contact bank dulu untuk aktifkan e-commerce. 3 Comment actions Permalink theJeff Community Manager June 01, 2018 04:07 Edited Hi, yea all the guys are correct. Everyone who has an ATM card, has debit card in Malaysia. You just need to call your bank to enable/activate the online purchasing via the debit card. As for how to activate, you can also view this youtube FAQ :) https://www.youtube.com/watch?v=q6MnkWXMKcA&t=7s Do get in touch with our agents via Live Chat for more info 2 Comment actions Permalink MARIA MAGDALENA DEOBTE KORNELIS TONDA June 04, 2018 07:46 why cant pay through internet banking? and what is cvc number act? is tht 3 digit number behind our atm card? why cant i use it?? 2 Comment actions Permalink theJeff Community Manager June 04, 2018 07:52 Hi, can't pay through internet banking cause we don't have that options yet. As mentioned on this thread currently we only have debit/credit card payment options, more will come in the future :) Yes, CVC is the 3 digit at the back of your atm card. If you've not purchased before, best is to call your bank to ask them to enable the debit card for online purchase. Hope that helps and looking forward to having you onboard ;) 2 Comment actions Permalink MARIA MAGDALENA DEOBTE KORNELIS TONDA June 04, 2018 08:27 call number yang tertera di blkg kad atm masing2 .. minta org bank tu activatekan ecommerce untuk kad debit kita. then tunggu few minutes. boleh guna suda. 4 Comment actions Permalink MOHAMAD JAUHARI ISKANDAR BIN MAT JAAFAR June 05, 2018 16:14 I want to have SMS & CALL plan only. Coz wanna use on none-smart (basic phone) device. How can I change plan, check usage, or even pay the bills? 2 Comment actions Permalink LIM ZHI WEI June 05, 2018 16:24 Unfortunately right now, i think you still need a smart device to change your plans 3 Comment actions Permalink CHAN KAM LENG June 06, 2018 01:29 Hi Jauhari! Maybe you can try to get in touch with their live chat agent via their website, I'm sure they'll be able to help :) 3 Comment actions Permalink FAIZUL BIN MOHD DOM Superuser June 13, 2018 06:18 Hi Jauhar, as Zhi Wei said u still need a smartphone to install the Yoodo app & control usage from there. Currently, there is no other option. But, on the same time u can put the simcard on other basic phone for call&sms only. Hope that help. 4 Comment actions Permalink TO_BE_DEFINED August 17, 2018 09:10 kalao kad credit and kad debit tadak na macam mana bayar bill 2 Comment actions Permalink FAIZUL BIN MOHD DOM Superuser August 17, 2018 13:50 Sorry to said..Tiada option lain setakat ini. Try guna kad debit Abg kakak @ apply new ATM card..😂 3 Comment actions Permalink MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser August 17, 2018 17:58 Boleh guna kad topup cimb lazada Mastercard. 3 Comment actions Permalink MUHAMMAD SAFWAN BINSAIMIN August 22, 2018 06:18 When will yoodo accept e-wallet top up like boost? 3 Comment actions Permalink theJeff Community Manager August 22, 2018 06:57 Heya MUHAMMAD SAFWAN BINSAIMIN, pretty soon I hope, it's already been in discussion for a while now (especially Boost since we're on Axiata as well). We'll also be having other payment methods soon, online banking, paypal. I can't give an exact date, but personally think it would be here about October :) 4 Comment actions Permalink BIN August 25, 2018 12:12 Can i use prepaid to pay the service 2 Comment actions Permalink BIN August 25, 2018 12:12 Can i use prepaid to pay the service 2 Comment actions Permalink FAIZUL BIN MOHD DOM Superuser August 25, 2018 13:37 Heya, There is no topup for Yoodo. Evrything digital. U can pay thru debit/Credit card or paypal only. 3 Comment actions Permalink TO_BE_DEFINED September 06, 2018 09:37 can i use Bank Simpanan Nasional? because only that bank that i have. 2 Comment actions Permalink FAIZUL BIN MOHD DOM Superuser September 06, 2018 09:47 Hi Guest. Yes, u can. Every ATM card from local banks are accepted. Do contact your bank for ecommerce activation by call the number at the back of your card. IF got any matters, go to Yoodo livechat for assistance. They will kindly assist u. 😎😎 4 Comment actions Permalink theJeff Community Manager September 06, 2018 13:39 Yup, FAIZUL BIN MOHD DOM is spot on! :) 2 Comment actions Permalink NUR SYAKILA BINTI SAMSUDDIN September 23, 2018 02:07 Edited Hi Yoodo Team! Just want to ask about the payment method. Did we still can't pay thru internet banking yet? Or you already update the payment method? Please keep us update. Sorry asking another question for my sister behalf, i already purchased 1 sim, can i order another sim for my sister but billing on me? Hope can help. Thank you Yoodo Team! 🤗 2 Comment actions Permalink WONG MENG JIAN Superuser September 23, 2018 03:12 Hi, you can use Paypal with your debit card, there is no surchage & hassle-free on auto-renewals. 2 Comment actions Permalink WONG YUEN SERN Superuser September 23, 2018 03:50 Hi Yoodo guest, at the moment it's still just payment via credit/debit card or Paypal. No internet banking option yet. For the second question, yes you can order another sim for your sister under your account. All sim under your account will be paid by your credit/debit card or Paypal. Also remember that one account can only have a maximum of 5 active lines. Hope the info above helps. 2 Comment actions Permalink « ‹ 1 2 3 4 5 › » Please sign in to leave a comment.