By default, your plan is set to renew itself every month, so payment is deducted from your card automatically. If you want to change this, just go to your dashboard in the Yoodo app, tap on 'change' in the plan bar and toggle the auto-renew button to ‘Off’. Your plan will stop on the date it expires.
What is Auto-renew?
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Hai MOHAMAD ZULFAHMIEBIN ROSMAN, if you want to port in your main line to Yoodo you have to order a new SIM. Cannot use the sim that already activated twice. Dont wait so long la bruh! just switch it now. Order your SIM now. 👍🏻👍🏻👍🏻
What is portability?
How does it take to activate my new sim?
How long does it take to activate my new sim?
How long does it take to activate my new sim?
How long does it take to activate my new sim?
How long does it take to activate my new sim?
How long does it take to activate my new sim?
How long does it take to activate my new sim?
How long does it take to activate my new sim?
Hi DINESH KUMAR A/LAWALI.
Mobile Number Portability (MNP) is the ability for users to switch to a new mobile service provider, while retaining their existing mobile number.
You can refer here how to switch to Yoodo:
https://www.yoodo.com.my/switch/
Hi DINESH KUMAR A/LAWALI ,
MNP will take 1 - 3 working days.
If select new number, it will activate immediately after activation process complete.
thank you..all set now. 🙏
Hai! Can I change the date of my auto-renewal?
Hi MU AZ BIN AZMI
Yes, depend on you sir..either you want to switch Off/On Auto Renewal toggle or you can also Renew Anytime you want.
See here about Renew Anytime: https://support.yoodo.com.my/hc/en-us/sections/900000066323-Renew-Anytime
Hi. I normally off auto renew. Mana tahu pplan lebih baik dipertengahkan oleh yoodo. Nanti terlupa pula..
I have tried at least 20 times today to disable auto renew for my plan which expires tomorrow morning.
The app failed every single time. Instead, I am logged out of my account and this message appears: "Error - Unable to connect to the server. Please try again later."
This does not happen if I click on the option to change plans.
Why is this happening? It gives the impression that Yoodo DOES NOT allow the disabling of auto-renewal and the app is configured to fail everytime a user tries to do that.
The question is...are Yoodo users are only allowed to auto-renew or change to a new plan?
I have tried at least 20 times today to disable auto renew for my plan which expires tomorrow morning.
The app failed every single time. Instead, I am logged out of my account and this message appears: "Error - Unable to connect to the server. Please try again later."
This does not happen if I click on the option to change plans.
Why is this happening? It gives the impression that Yoodo DOES NOT allow the disabling of auto-renewal and the app is configured to fail everytime a user tries to do that.
The question is...are Yoodo users are only allowed to auto-renew or change to a new plan?
my plan auto renew is on 21st. if i want to change auto renew on every 30th, do i need to change/renew my plan on 1st?
Hi MUHAMMAD AKMAL ARIF BIN ABDUL MALEK . remember to off auto renew before 21 the next month. one method is the to activate the plan again on 30th .. but u will have 9 days unable to use .
2nd method is to just buy a new plan on the 30th july. then u can change the plan date.
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