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How do I complain to you guys?

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13 comments

  • Avatar
    GILDRON DAVID

    "Your payment was unsuccessful"..why is this keep popping out..i can't renew my plan..nothing wrong with my credit card

  • Avatar
    theJeff Community Manager

    Hi GILDRON DAVID, probably need more details before being able to give you an answer for this. Best is to get in touch with our agents via Live Chat, they can straight away check and advice accordingly.

    Head to HELP tab and scroll all the way down for Live Chat option. All the best :)

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    GOO KOON FONG

    Why suddenly your server down?

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    FIHIR BIN DARUS

    Can not call out

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    FAIZUL BIN MOHD DOM Superuser

    Hi Fihir, have u problem resolved? IF still persist, kindly Head to HELP tab and scroll all the way down for Live Chat option. All the best :)

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    YUAN MING

    Hi, i need to tell you,i originally use hotlink, while i using data network to play games, its shows 4G and is very stable, and it does not lag.But when i use yoodo network play games, the network still shows 4G, but it is not stable, and i will always stuck in my games.I just want to know what is the problem? Could you please fix it hurry? I am not criticizing yoodo, but just tell you the problem. Hope to fix faster, so i can play my online games very smooth.This is the thing that always perplex me when i playing games.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Yuan ming, maybe u can raise a ticket (help tab > submit a ticket) for more help from yoodo network team to check the troubleshoot

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    AKMAL BIN IBRAHIM

    Hi... Kenapa kene bayar.... Haritu cakap tak payah bayar.....saya tak mampu nak bayar.... Kalau macam tu tak apa lah...terima kasih yoodo

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    theJeff Community Manager

    Hi Yoodo Guest, siapa cakap tak payah bayar ye? :/

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    H!

    data connection around KLCC is fuking slow till un-usable most of the time

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    NORMANS ANAK LEWIS

    Saya di Serdang data connection okay :)

  • Avatar
    theJeff Community Manager

    Hi H!, is it still the same? Are you indoors? If possible do test it out in and outdoors, to see if it's an intermittent issue or consistent for you. If it is consistent, then please do get in touch with our agents via Live Chat. 

    As of Network side, don't see any issues reported at that location yet but do get in touch with us. Thanks

  • Avatar
    EARIE BIN MADIUS Superuser

    AKMAL BIN IBRAHIM bab mana Yoodo yg kena bayar ye? Simpack free 100% cuma plan kena bayarlah... sama mcm telco lain. Takkan free he he nanti Yoodo tak dapatlah nak bayar gaji theJeff he he

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