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You can start a conversation on the Yoodo app by typing a question into the chat. A member of our team will reply to you in less than 30 seconds.
Comments
191 comments
why i can't see my dashboard. it said unable to connect to server. my friend also have the same problem.
Where is my sim ?? I ordered from 13 mei how long it will take ?? Git something prob ? Let me know if there something prob. Oh , come on
Why i cannot active my sim? I got email that i have to contact my old service ?
hi MUHAMMAD ALIF ASHRAFBIN ZAIDI yes you need to contact your old service provider and asked them why they reject your port out process ok.
Hi Yoodo Guest do keep in touch with customer service via Live Chat for them to check it for you & status of your simcard with delivery partners.
scroll down the page until you find livechat & click it.
Mysim do not hv network coverage, yoodo said suspended. .whats wrong?
Mysim do not hv network coverage, yoodo said suspended. .whats wrong?
Hi WAN NUR AIMIBINTI WAN MUHAMAD TAPI please contact Yoodo agents via livechat to check it for you.
https://support.yoodo.com.my/hc/en-us/community/posts/360021341574-Cara-untuk-Hubungi-Agen-Yoodo-melalui-Live-Chat
How long it takes to activate sim card
How long it takes to activate sim card
How long it takes to activate sim card
@Mohd Tamsir Bin Ali.
For new number will activated immediately after successful activation.
For Mobile Number Portability @ Keep your old number the process will take 1-3 working days.
For more information please refer to yoodo FAQ or contact Yoodo livechat for checking your activation status.
My line is suspended. But i dont know why . Help me please
My line is suspended. But i dont know why . Help me please
Hi QURRATU'AINI BINTI MAT ZAIN...please contact agents Yoodo via Live Chat ok.
https://support.yoodo.com.my/hc/en-us/community/posts/360021341574-Cara-untuk-Hubungi-Agen-Yoodo-melalui-Live-Chat
Hi, I bought sms booster but my sms is not going thru. Some of my messages took about 10 minutes to sent and some even took almost 30 minutes. Is this normal?...
Hi MUHAMMAD NAZMI BIN MISLAH, that's not normal at all. First time hearing this, could you please get in touch with our agents via Live Chat so we can check on this further?
I'm curious to find out what's the cause of this as well! Thanks
Hi , kenapa tiba2 sim suspended ni ?
Hi MOHAMAD RIDZUAN BINLOKHMAN...untuk pencerahan lanjut sila hubungi khidmat pelanggan melalui LiveChat Yoodo ya.
Buka pautan ni untuk lihat cara gunakan Live Chat:
https://support.yoodo.com.my/hc/en-us/community/posts/360021341574-Cara-untuk-Hubungi-Agen-Yoodo-melalui-Live-Chat
I am glad to know the thread I created 7 months ago is very useful to the new Yoodoers.
Welcome aboard all new Yoodoers and do not hesitate to use live chat if you are facing problems. Yoodo agents are very friendly ⭐⭐⭐⭐⭐
I want to sent sms.. But, pop up out and said error 38 by yoodo
Hi Nor Syafiqa, do keep in touch with customer service via Live Chat for them to check it for you.
How to Live Chat:
Hi Nor Syafiqa. Before using sms service pls make sure that you subscribed to sms plan ya. Without the sms plan, you can still receive sms but you won't be able to send sms out.
Hi Ridzuan, sim anda dah boleh digunakan semula ke?
i lost my coverage after i active one more sim kad..somebody can help ne please
Hi HUWAIDA HANIM BINTI ISMAIL, can you explain mire details what happen ?
Huwaida...please directly contact Yoodo customer service via Live Chat..they will help you further about the problem you experiencing
How to Live Chat:
why my data did not add after i pay the boost plan
Hi MUHAMMAD AFIQBIN ABD MASAHURIN, try restart/reboot your phone first.
If still persist please get in touch Customer support via Live Chat ok.
My port in request was rejected by my current service provider
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