How do I chat with someone from Yoodo?

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199 comments

  • Avatar
    TEOH HOOI SHAN

    why I can't make payment, or even topup in wallet

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    theJeff Community Manager

    Hi TEOH HOOI SHAN, why you can't? What's the error you're getting? 

    Please do get in touch with our agents via Live Chat immediately so they can help you to troubleshoot this asap ya? Thanks :)

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    BUKHARI BIN ALRAZI

    I have problem with internet connection that keep reconnecting every 5-6 minutes. The connection is not stable especially when i playing games. The connection keep changing from 30-40ms to 200-300ms in every 5-7 minutes.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Bukhari..try change you ALN setting pls..let see how its work..here the link how to set your Yoodo APN 👇

    https://support.yoodo.com.my/hc/en-us/articles/360011712553-How-do-i-change-my-APN-settings-

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    WONG YUEN SERN Superuser

    If still no change, pls Live Chat with Yoodo's agents to check to see if any problems with the network at your area.

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    ABRAR BIN CMEK TEH

    This morning i check my yoodo account. All my data lost. Call time, wallet money and data empty. I just use from saturday. And didnt make any call

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

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    HAMDI HADI BIN HASANUDDIN

    line 3g xdpt 4g...whyy??? no network

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    MANI MURUGAN A/L SELLAKANNO

    My previous port rejection my request.
    Can resend the request to my port

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    ABDUL RAHMAN BINMAMAT

    Bagi tujuan port out, sila hubungi live chat.

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    MANI MURUGAN A/L SELLAKANNO

    Live chat can't open
    Can you the link to open live chat

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    ABDUL RAHMAN BINMAMAT

    Saya menggunakan app, tiada masalah untuk menghubungi live chat. Sila cuba lagi.

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    AFIF AZRI BINMOHD JIK

    Sim card suspended.. macam mana nak selesaikan isu ini.. please help me

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    AFIF AZRI BINMOHD JIK, Live Chat hingga jam 9 mlm shja, elok segera hubungi mereka untuk masalah akaun suspended tu..

    Dari apps yoodo atau browser (website Yoodo)..pergi menu bantuan lepastu skrol hingga bawah laman & cari Live Chat.

    Live Chat
    (Mon - Fri 9am to 9pm)
    (Sat & Sun 9am to 6pm)

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    TO_BE_DEFINED

    Hai yoodo. Apps selalu crash bila saya nak activate sim. Crash part untuk masukkan ic. Help me please

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    TO_BE_DEFINED

    Hai yoodo. Apps selalu crash bila saya nak activate sim. Crash part untuk masukkan ic. Help me please

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    TO_BE_DEFINED

    Hai yoodo. Apps selalu crash bila saya nak activate sim. Crash part untuk masukkan ic. Help me please

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi guest, ya ada isu untuk scan ic dan masalah ini dalam proses dibaiki oleh team Yoodo. Bersama kami mengikuti perkembangan dari masa kesemasa ya. Terima kasih

    Maklumat lanjut sila hubungi khidmat pelanggan melalui Live Chat/Bicara Langsung

    Live Chat/Bicara Langsung
    (Isnin - Jumaat 9am to 9pm)
    (Sabtu & Ahad 9am to 6pm)

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  • why my sim card can not play internet for apps ie whatsapp, wechat, facebook and instagram but I've been subscribing to data for all these apps. please help me as soon as possible

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    There's no problem with Yoodo since FB, WhatsApp and Instagram down for everyone in the world.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MUHAMMAD IQBAL AR-RAQIBBIN SAMSURI, currently whatsapp, facebook ,instagram experiencing global outage issue.

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    MUHAMMAD NUR IMAN BINMOHD ZUKERI

    Hello my order come not with a sim card ??

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    BEH PITH CHUAN

    Hi there! Can I know why I try to port in twice yet get rejected?
    Currently I m using celcom telco.. thanks !

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    MOHD ADIB AFHAM BIN AZLIN

    Can you reset my network..coz when im playing game ping its so high...i hope yoodoo can fix it

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    WONG YUEN SERN Superuser

    You can Live Chat with Yoodo's agents tomorrow morning about this or submit a ticket now and wait for their reply via email.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Mohd Adib, Please do get in touch with yoodo agents via Live Chat tomorrow so they can help you to fix this asap ya? Thanks :)

    Live Chat
    (Mon - Fri 9am to 9pm)
    (Sat & Sun 9am to 6pm)

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    NURUL NADIAH BINTI MOHKHTAR

    Why maxis rejected my request change to yoodo plan? And i want to keep my number. Is it because of my maxis number is not registered under my name?

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    Hai Nadiah, untuk port in nama pemilik nombor dan akaun mestilah sama.

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  • Avatar
    HASNUN BINTI KHAIRAM

    why i can't see my dashboard. it said unable to connect to server. my friend also have the same problem.

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  • Avatar
    HASNUN BINTI KHAIRAM

    why i can't see my dashboard. it said unable to connect to server. my friend also have the same problem.

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