You can start a conversation on the Yoodo app by typing a question into the chat. A member of our team will reply to you in less than 30 seconds.
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You can start a conversation on the Yoodo app by typing a question into the chat. A member of our team will reply to you in less than 30 seconds.
Comments
147 comments
why I can't make payment, or even topup in wallet
Hi TEOH HOOI SHAN, why you can't? What's the error you're getting?
Please do get in touch with our agents via Live Chat immediately so they can help you to troubleshoot this asap ya? Thanks :)
I have problem with internet connection that keep reconnecting every 5-6 minutes. The connection is not stable especially when i playing games. The connection keep changing from 30-40ms to 200-300ms in every 5-7 minutes.
Hi Bukhari..try change you ALN setting pls..let see how its work..here the link how to set your Yoodo APN 👇
https://support.yoodo.com.my/hc/en-us/articles/360011712553-How-do-i-change-my-APN-settings-
If still no change, pls Live Chat with Yoodo's agents to check to see if any problems with the network at your area.
This morning i check my yoodo account. All my data lost. Call time, wallet money and data empty. I just use from saturday. And didnt make any call
line 3g xdpt 4g...whyy??? no network
My previous port rejection my request.
Can resend the request to my port
Bagi tujuan port out, sila hubungi live chat.
Live chat can't open
Can you the link to open live chat
Saya menggunakan app, tiada masalah untuk menghubungi live chat. Sila cuba lagi.
Sim card suspended.. macam mana nak selesaikan isu ini.. please help me
AFIF AZRI BINMOHD JIK, Live Chat hingga jam 9 mlm shja, elok segera hubungi mereka untuk masalah akaun suspended tu..
Dari apps yoodo atau browser (website Yoodo)..pergi menu bantuan lepastu skrol hingga bawah laman & cari Live Chat.
Live Chat
(Mon - Fri 9am to 9pm)
(Sat & Sun 9am to 6pm)
Hai yoodo. Apps selalu crash bila saya nak activate sim. Crash part untuk masukkan ic. Help me please
Hai yoodo. Apps selalu crash bila saya nak activate sim. Crash part untuk masukkan ic. Help me please
Hai yoodo. Apps selalu crash bila saya nak activate sim. Crash part untuk masukkan ic. Help me please
Hi guest, ya ada isu untuk scan ic dan masalah ini dalam proses dibaiki oleh team Yoodo. Bersama kami mengikuti perkembangan dari masa kesemasa ya. Terima kasih
Maklumat lanjut sila hubungi khidmat pelanggan melalui Live Chat/Bicara Langsung
Live Chat/Bicara Langsung
(Isnin - Jumaat 9am to 9pm)
(Sabtu & Ahad 9am to 6pm)
why my sim card can not play internet for apps ie whatsapp, wechat, facebook and instagram but I've been subscribing to data for all these apps. please help me as soon as possible
There's no problem with Yoodo since FB, WhatsApp and Instagram down for everyone in the world.
Hi MUHAMMAD IQBAL AR-RAQIBBIN SAMSURI, currently whatsapp, facebook ,instagram experiencing global outage issue.
Hello my order come not with a sim card ??
Hi there! Can I know why I try to port in twice yet get rejected?
Currently I m using celcom telco.. thanks !
Can you reset my network..coz when im playing game ping its so high...i hope yoodoo can fix it
You can Live Chat with Yoodo's agents tomorrow morning about this or submit a ticket now and wait for their reply via email.
Hi Mohd Adib, Please do get in touch with yoodo agents via Live Chat tomorrow so they can help you to fix this asap ya? Thanks :)
Live Chat
(Mon - Fri 9am to 9pm)
(Sat & Sun 9am to 6pm)
Why maxis rejected my request change to yoodo plan? And i want to keep my number. Is it because of my maxis number is not registered under my name?
Hai Nadiah, untuk port in nama pemilik nombor dan akaun mestilah sama.
why i can't see my dashboard. it said unable to connect to server. my friend also have the same problem.
why i can't see my dashboard. it said unable to connect to server. my friend also have the same problem.
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