How do I chat with someone from Yoodo?

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769 comments

  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MUHAMMAD HARITH BINMOHD QHAIRILNIZAR

    Nak tanya, tuan redeem apa ?

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    SUZAIDEE BIN MOHD SHOM Superuser

    Salam Muhammad Harith, Saya tak pasti apa yang anda ingin redeem.
    Tetapi jika ingin redeem PowerPass, anda perlukan base data (data asas). Tanpa data asas, powerpass tidak boleh berfungsi.
    Jika anda cuba redeem Free 1GB data, ia hanya boleh digunakan untuk beberapa aplikasi terpilih sahaja.

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  • Avatar
    MUHAM M C FA Z BIN AHMAD

    Line slow

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Salam MUHAM M C FA Z BIN AHMAD

    tuan area kawasan mana?

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  • Avatar
    MUHAM M C FA Z BIN AHMAD

    Area balik pulau penang

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    NG SEA CHOOI Superuser

    Hi MUHAM M C FA Z BIN AHMAD

    How is your line now.. I'm at Bayan Lepas.. this morning ok...

    If issue ada lagi... sila live chat.

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    ANIPPP Yoodo Staff

    Hi MUHAM M C FA Z BIN AHMAD,
    Do come into live chat and our live chat agent will be able to further assist you!

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    DANIEL TAN HAN MENG

    Hi Team. My data seems to be unavailable.
    Is there an ongoing issue right now?

    I understand the maintenance is not supposed to affect the data usage.

    - 1.30pm 17/3/2021

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    ANIPPP Yoodo Staff

    Hi DANIEL TAN HAN MENG

    Will revert back to our tech team, in the meantime, do come into live chat and report it there and our agents should be able to further assist you. You could also try the following:

    1. Change your APN settings

    2. Switch from 4G to 3G to see if the data works

    3. Switch on/off airplane mode 

    Thank you and we apologize for the inconvenience!

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  • Avatar
    ANIPPP Yoodo Staff

    Hi DANIEL TAN HAN MENG

    Will revert back to our tech team, in the meantime, do come into live chat and report it there and our agents should be able to further assist you. You could also try the following:

    1. Change your APN settings

    2. Switch from 4G to 3G to see if the data works

    3. Switch on/off airplane mode 

    Thank you and we apologize for the inconvenience!

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  • Avatar
    DANIEL TAN HAN MENG

    @anipp

    After resetting the settings it worked. Thank you

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    ANIPPP Yoodo Staff

    DANIEL TAN HAN MENG
    Glad to hear! If you ever have any other concerns do let us know, or even if you'd like to stand a chance to win free Yoodo merch/credits do be active on the community 😁
    See you around Daniel!

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    MOHAMAD DANIAL BINABD HALIM

    Hey.. i just pay my bill and the yoodo apps said its failed but my payment has been deducted(boost apps).. what should i do??? The money inside my boost app is already deducted...please help

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    SUZAIDEE BIN MOHD SHOM Superuser

    Salam Mohamad Danial. Please contact Yoodo live chat. Prepare with relevant documents to support your claim. If there's an error, InsyaAllah they will rectify it.
    Sorry for any inconvenience caused.

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  • What happen to the internet connection? Why it takes too long to repair? Why this problem always occurs and is there any ways to prevent the same thing happens over and over?

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    RICHARDSON DONALD CRAIG

    I can not connect to data network

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    RICHARDSON DONALD CRAIG

    I can not connect to data network

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  • Avatar
    JAN JUN KAI

    Yes, they still fixing the network down, some area already slowly have connection

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    RICHARDSON DONALD CRAIG

    I can not connect to data network

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  • Avatar
    LIM MIN HUI

    yoodo under celcom

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  • Avatar
    LIM MIN HUI

    yoodo under celcom

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    AMIRUL AIMAN BIN MOHD ROSLAN

    Hello. Why is there no data since the reminder said there will be a maintenance but not affect data, text and call?

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    MARDZIAH BINTIMUHAMMAD SUBRI

    Hello sir, please why i cant connet internet data and my coverange 3g with no internet connection..im really need to use internet for working as well..

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    MARDZIAH BINTIMUHAMMAD SUBRI

    Hello sir, please why i cant connet internet data and my coverange 3g with no internet connection..im really need to use internet for working as well..

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  • Avatar
    MARDZIAH BINTIMUHAMMAD SUBRI

    Hello sir, please why i cant connet internet data and my coverange 3g with no internet connection..im really need to use internet for working as well..

    0
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  • Avatar
    MARDZIAH BINTIMUHAMMAD SUBRI

    Hello sir, please why i cant connet internet data and my coverange 3g with no internet connection..im really need to use internet for working as well..

    0
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  • Avatar
    MARDZIAH BINTIMUHAMMAD SUBRI

    Hello sir, please why i cant connet internet data and my coverange 3g with no internet connection..im really need to use internet for working as well..

    0
    Comment actions Permalink
  • Avatar
    MARDZIAH BINTIMUHAMMAD SUBRI

    Hello sir, please why i cant connet internet data and my coverange 3g with no internet connection..im really need to use internet for working as well..

    0
    Comment actions Permalink
  • Avatar
    MARDZIAH BINTIMUHAMMAD SUBRI

    Hello sir, please why i cant connet internet data and my coverange 3g with no internet connection..im really need to use internet for working as well..

    0
    Comment actions Permalink
  • Avatar
    MARDZIAH BINTIMUHAMMAD SUBRI

    Hello sir, please why i cant connet internet data and my coverange 3g with no internet connection..im really need to use internet for working as well..

    0
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