Where can I find a Yoodo store?

Comments

90 comments

  • Avatar
    theJeff Yoodo Staff

    Hey EARIE BIN MADIUS, welcome to the memegif side lol

    3
    Comment actions Permalink
  • Avatar
    theJeff Yoodo Staff

    hi HAZMY BIN ZOLKEPLI, no idea. Network in General there's no issues. It could be an intermittent thing at that location, but to be safe please do get in touch with our agents via Live Chat and give them your details etc so they can escalate it to our Network team to check further. Hopefully it's already resolved or will be soonest! Thanks :)

    3
    Comment actions Permalink
  • Avatar
    ONG JIN TAN

    Actually I am already using data, but service in my house is very bad, so before I register to use Yoodo, how do I check whether the signal is strong or not? I live at No . 21 Lintang Pekaka 9, 11700, Penang 

    3
    Comment actions Permalink
  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Please contact live chat agent to verify this matter.

    3
    Comment actions Permalink
  • Avatar
    NORMANS ANAK LEWIS

    You paying using debit card? E-commerce need to be activated first.

    3
    Comment actions Permalink
  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Yoodo use celcom coverage. You can use celcom signal map coverage or 3rd party app 'opensignal' to view the current signal on your area.

    3
    Comment actions Permalink
  • Avatar
    theJeff Yoodo Staff

    Heya, please get in touch with our agents via Live Chat, they'll be able to get in touch with our delivery partners to get further details. Sorry for the inconvenience caused, hope it gets sorted out soonest. Thanks :)

    2
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Guest,.. please get in touch with our agents via Live Chat so they can check further with our delivery partners on the status of your delivery

    2
    Comment actions Permalink
  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    To get your order details, please contact live chat agent

    2
    Comment actions Permalink
  • Avatar
    JOEL TAN YIENG HERR

    I think assuming that we will not need a physical store is abit not user-friendly.. some of us could have gotten the SIM card sooner by going to the store.. some of us could have asked directly for information..

    2
    Comment actions Permalink
  • Avatar
    SITI MARSITA BINTIOTHMAN

    I've trouble issues to port out from my old Telco. Mine was prepaid Umobile got rejected

    2
    Comment actions Permalink
  • Avatar
    theJeff Yoodo Staff

    Hi AMIRUL AKHMAR BIN MOHD SABRI, definitely Yoodo don't cheat customers. If that's the case, we would be having contracts for all =)

    No idea why it's like that for you, best is to check with our live chat agents to see if there's more insight into the situation. You can head to HELP tab on your app, and scroll all the way down for Live Chat option ya? Thanks

    2
    Comment actions Permalink
  • Avatar
    theJeff Yoodo Staff

    On the App, head to 'HELP' which is the on the bottom-far-right. 

    Then scroll all the way down till you see the 'Live Chat' option :)

    2
    Comment actions Permalink
  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    The sim will be delivered to you by postman from courier company.

    1
    Comment actions Permalink
  • Avatar
    AMIRUL AKHMAR BIN MOHD SABRI

    hai.. im outstation right now.. i put yoodo in my mifi at home. no one use yoodo line because no one at my home.. just now i check yoodo app..my utube data decrease. yesterday i check balance 18.40gb left..today i check 18.29gb left. did yoodo cheat customer?

    1
    Comment actions Permalink
  • Avatar
    theJeff Yoodo Staff

    Hi SAMIAH BINTIABDULLAH, could you please get in touch with our agents via Live Chat to see if that's possible or to get a new SIM instead? Thanks :)

    1
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Guest...sepanjang tempoh PKP ini berlaku kelewatan penghantaran. Maaf atas kesulitan.

    1
    Comment actions Permalink
  • Avatar
    NOR MAISARAH BINTI ABDUL WAHA

    duit saya sudah kena potong tapi pihak yoodo gagalkan port in saya dan sim saya tidak berjaya. saya nak duit saya balik!!!!

    1
    Comment actions Permalink
  • Avatar
    PANG EN FEI

    I cannot get verification code

    1
    Comment actions Permalink
  • Avatar
    NG SEA CHOOI Superuser

    Hi PANG EN FEI. verification code for what? Can explain??

    1
    Comment actions Permalink
  • Avatar
    NG SEA CHOOI Superuser

    Hi NOR MAISARAH BINTI ABDUL WAHA,

    Cuba Live chat..

    1
    Comment actions Permalink
  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    For more details about delivery status you have to contact live chat agent. Meanwhile, you can order new sim, can be use for emergency purpose.
    ps: if you're in Putrajaya, can get the sim from me.

    1
    Comment actions Permalink
  • Avatar
    KOH LENG KOK

    Ok, noted. Thank you very much!

    1
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Syafiq is it ok now?

    1
    Comment actions Permalink
  • Avatar
    TO_BE_DEFINED

    I've received the SIM card but I can't made payment. Anyone pls consult me.

    1
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MARYAM BINTI MAWARDI

    For fast response better check with Yoodo Customer service regarding your account issue.

    See the picture how to get Live Chat with Yoodo Customer service:

    1
    Comment actions Permalink
  • Avatar
    WONG MENG JIAN Superuser

    Unlimited speed 6Mbps ya, termasuk YouTube.

    1
    Comment actions Permalink
  • Avatar
    NG SEA CHOOI Superuser

    Before you start, try to make sure your answer to these questions is a resounding ‘yes’:

     

    1. Is your mobile account is still active?
    2. Are you free of any contract obligations?
    3. Have you cleared all outstanding payments with your previous provider?
    4. If you have supplementary lines attached to your main line, do you need to port your supplementary lines separately?

     

    Now, let’s move on to the steps:

     

    Step 1: During the sign up phase, instead of choosing your number, key in the number you want to port in. Now just wait for your SIM to arrive.

     

    Step 2: Pick up your SIM from the delivery location specified and activate it via the Yoodo app.

     

    Step 3: After activating your SIM, we’ll start the porting process. You can easily track its progress via your Dashboard on the app.

     

    Step 4: You will receive an SMS and email confirmation when your number has been ported over successfully. Don’t worry -  your service will carry on as usual.

    Step 5: Now insert your SIM into your phone, and you’re ready to start using your SIM!

     

     

     

    Hey! You’ll​ get​ FREE​ 7GB when​ you​ sign​ up​ to​ Yoodo​.

    Just sign up using my referral link

    https://app.yoodo.com.my/assets/index.html#friendInvitation?code=jgdcv6898

     

    OR enter my unique Referral Code jgdcv6898 at the confirmation page when you activate!

    1
    Comment actions Permalink
  • Avatar
    MUHAMMAD RASHID BIN MAHMUD

    MUHAMMAD HAZIEQ HAQIEFBIN MOHD HIESHAM

    what is the problem (error) appear? 

    contact customer service via LiveChat (scroll below) to solve your activation process

     

    enter this promo code, to get 7GB additional free data by Yoodo

    1
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    My pleasure...any problem just ask us, or further assist can contact yoodo agents via Live Chat tomorrow 9am-6pm.

    1
    Comment actions Permalink

Please sign in to leave a comment.