We don’t have a physical store, because we know you do everything online. You can order a Yoodo SIM via our website/app! Download our Yoodo app here to start customising.
Where can I find a Yoodo store?
We don’t have a physical store, because we know you do everything online. You can order a Yoodo SIM via our website/app! Download our Yoodo app here to start customising.
Comments
90 comments
Hey EARIE BIN MADIUS, welcome to the memegif side lol
hi HAZMY BIN ZOLKEPLI, no idea. Network in General there's no issues. It could be an intermittent thing at that location, but to be safe please do get in touch with our agents via Live Chat and give them your details etc so they can escalate it to our Network team to check further. Hopefully it's already resolved or will be soonest! Thanks :)
Actually I am already using data, but service in my house is very bad, so before I register to use Yoodo, how do I check whether the signal is strong or not? I live at No . 21 Lintang Pekaka 9, 11700, Penang
Please contact live chat agent to verify this matter.
You paying using debit card? E-commerce need to be activated first.
Yoodo use celcom coverage. You can use celcom signal map coverage or 3rd party app 'opensignal' to view the current signal on your area.
Heya, please get in touch with our agents via Live Chat, they'll be able to get in touch with our delivery partners to get further details. Sorry for the inconvenience caused, hope it gets sorted out soonest. Thanks :)
Hi Guest,.. please get in touch with our agents via Live Chat so they can check further with our delivery partners on the status of your delivery
To get your order details, please contact live chat agent
I think assuming that we will not need a physical store is abit not user-friendly.. some of us could have gotten the SIM card sooner by going to the store.. some of us could have asked directly for information..
I've trouble issues to port out from my old Telco. Mine was prepaid Umobile got rejected
Hi AMIRUL AKHMAR BIN MOHD SABRI, definitely Yoodo don't cheat customers. If that's the case, we would be having contracts for all =)
No idea why it's like that for you, best is to check with our live chat agents to see if there's more insight into the situation. You can head to HELP tab on your app, and scroll all the way down for Live Chat option ya? Thanks
On the App, head to 'HELP' which is the on the bottom-far-right.
Then scroll all the way down till you see the 'Live Chat' option :)
The sim will be delivered to you by postman from courier company.
hai.. im outstation right now.. i put yoodo in my mifi at home. no one use yoodo line because no one at my home.. just now i check yoodo app..my utube data decrease. yesterday i check balance 18.40gb left..today i check 18.29gb left. did yoodo cheat customer?
Hi SAMIAH BINTIABDULLAH, could you please get in touch with our agents via Live Chat to see if that's possible or to get a new SIM instead? Thanks :)
Hi Guest...sepanjang tempoh PKP ini berlaku kelewatan penghantaran. Maaf atas kesulitan.
duit saya sudah kena potong tapi pihak yoodo gagalkan port in saya dan sim saya tidak berjaya. saya nak duit saya balik!!!!
I cannot get verification code
Hi PANG EN FEI. verification code for what? Can explain??
Hi NOR MAISARAH BINTI ABDUL WAHA,
Cuba Live chat..
For more details about delivery status you have to contact live chat agent. Meanwhile, you can order new sim, can be use for emergency purpose.
ps: if you're in Putrajaya, can get the sim from me.
Ok, noted. Thank you very much!
Hi Syafiq is it ok now?
I've received the SIM card but I can't made payment. Anyone pls consult me.
Hi MARYAM BINTI MAWARDI
For fast response better check with Yoodo Customer service regarding your account issue.
See the picture how to get Live Chat with Yoodo Customer service:
Unlimited speed 6Mbps ya, termasuk YouTube.
Before you start, try to make sure your answer to these questions is a resounding ‘yes’:
Now, let’s move on to the steps:
Step 1: During the sign up phase, instead of choosing your number, key in the number you want to port in. Now just wait for your SIM to arrive.
Step 2: Pick up your SIM from the delivery location specified and activate it via the Yoodo app.
Step 3: After activating your SIM, we’ll start the porting process. You can easily track its progress via your Dashboard on the app.
Step 4: You will receive an SMS and email confirmation when your number has been ported over successfully. Don’t worry - your service will carry on as usual.
Step 5: Now insert your SIM into your phone, and you’re ready to start using your SIM!
Hey! You’ll get FREE 7GB when you sign up to Yoodo.
Just sign up using my referral link
https://app.yoodo.com.my/assets/index.html#friendInvitation?code=jgdcv6898
OR enter my unique Referral Code jgdcv6898 at the confirmation page when you activate!
MUHAMMAD HAZIEQ HAQIEFBIN MOHD HIESHAM
what is the problem (error) appear?
contact customer service via LiveChat (scroll below) to solve your activation process
enter this promo code, to get 7GB additional free data by Yoodo
My pleasure...any problem just ask us, or further assist can contact yoodo agents via Live Chat tomorrow 9am-6pm.
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