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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • June 24, 2020 23:38

  Hi Syafiq is it ok now?

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  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • June 25, 2020 05:18

  Hi MOHAMAD SYAFIQ AIDILBIN ABD HAMID ambil plan rm20=20gb ke? New line activation?

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  YAP YEAN KWONG

  • September 24, 2020 13:54

  Pakai Plan 6mpbs
  Tetapi 2.5 hingga 3mbps saja

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  MARYAM BINTI MAWARDI

  • October 28, 2020 05:33

  For some reason I can’t renew my plan and I have been trying three days

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • October 28, 2020 06:06

  Hi MARYAM BINTI MAWARDI

  For fast response better check with Yoodo Customer service regarding your account issue.

  See the picture how to get Live Chat with Yoodo Customer service:

  

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  MUHAMMAD HAZIEQ HAQIEFBIN MOHD HIESHAM

  • October 31, 2020 06:19

  My sim already received to me , and i do the step to actived and i add money at yoodo apps , 1weeks still not actived , why ? please info

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  MUHAMMAD RASHID BIN MAHMUD

  • October 31, 2020 06:40

  MUHAMMAD HAZIEQ HAQIEFBIN MOHD HIESHAM

  what is the problem (error) appear? 

  contact customer service via LiveChat (scroll below) to solve your activation process

  

   

  enter this promo code, to get 7GB additional free data by Yoodo

  

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  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • October 31, 2020 06:47
  • Edited

  Hai MUHAMMAD HAZIEQ HAQIEFBIN MOHD HIESHAM. Aktifkan nombor baru ke kekalkan nombor lama? Kalau kekalkan nombor lama sepatutnya hanya ambil masa 1-3 hari bekerja. Kalau nombor baru terus aktif selepas payment succesful.

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  DINESH KUMAR A/LAWALI

  • December 10, 2020 00:58

  What happened to the 20gb n 50mins talk time plan for RM25? Now RM25 gets you 10gb with no talk time. Is it over? Time to move on i guess?

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  JAN JUN KAI

  • December 10, 2020 03:02

  DINESH KUMAR A/LAWALI  the RM2020GB promo has ended on 30.11.2020 and new promo Double Special is running now https://www.yoodo.com.my/double-special/ 

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  TO_BE_DEFINED

  • March 12, 2021 09:59

  Dah seminggu sim tak sampali sampai lagi.

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  SITI MARSITA BINTIOTHMAN

  • March 28, 2021 08:31

  I've trouble issues to port out from my old Telco. Mine was prepaid Umobile got rejected

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  WONG MENG JIAN Superuser

  • March 28, 2021 08:31

  Sorry for inconvenience caused, please order new Sim for free delivery again.

  Enter promo code eobrl1022 during Sim activation for 7gb Welcome Data.

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  MUHAMMAD RASHID BIN MAHMUD

  • March 28, 2021 08:33

  

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  NG SEA CHOOI Superuser

  • March 28, 2021 13:15

  Before you start, try to make sure your answer to these questions is a resounding ‘yes’:

   

  1. Is your mobile account is still active?
  2. Are you free of any contract obligations?
  3. Have you cleared all outstanding payments with your previous provider?
  4. If you have supplementary lines attached to your main line, do you need to port your supplementary lines separately?

   

  Now, let’s move on to the steps:

   

  Step 1: During the sign up phase, instead of choosing your number, key in the number you want to port in. Now just wait for your SIM to arrive.

   

  Step 2: Pick up your SIM from the delivery location specified and activate it via the Yoodo app.

   

  Step 3: After activating your SIM, we’ll start the porting process. You can easily track its progress via your Dashboard on the app.

   

  Step 4: You will receive an SMS and email confirmation when your number has been ported over successfully. Don’t worry -  your service will carry on as usual.

  Step 5: Now insert your SIM into your phone, and you’re ready to start using your SIM!

   

   

   

  Hey! You’ll​ get​ FREE​ 7GB when​ you​ sign​ up​ to​ Yoodo​.

  Just sign up using my referral link

  https://app.yoodo.com.my/assets/index.html#friendInvitation?code=jgdcv6898

   

  OR enter my unique Referral Code jgdcv6898 at the confirmation page when you activate!

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  SAYED AZRIN BINSAYED ALI

  • April 09, 2021 06:11

  Hi. I already activated my sim. My previous telco also terminate the line. Why my yodoo sim still not active yet

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  lynfunks

  • April 09, 2021 06:27
  • Edited

  Hi SAYED AZRIN BINSAYED ALI, you can get in touch with our Care Team via the Live Chat option for us to check for you :) 

  

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  PUTERI NUR AIDALIYANA BINTI AMIRRUDDIN

  • June 17, 2021 04:28

  boleh saya tahu. unlimited plan RM43 ni dia cover ape je? kenapa kalau nak open youtube dia macam lambat.

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  WONG MENG JIAN Superuser

  • June 17, 2021 04:31

  Unlimited speed 6Mbps ya, termasuk YouTube.

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  NOR MAISARAH BINTI ABDUL WAHA

  • August 26, 2021 06:47

  duit saya sudah kena potong tapi pihak yoodo gagalkan port in saya dan sim saya tidak berjaya. saya nak duit saya balik!!!!

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  theJeff Yoodo Staff

  • August 27, 2021 03:16

  hi NOR MAISARAH BINTI ABDUL WAHA, welcome to komuniti yoodo :)

  Port in tu bukan yoodo yg nak gagalkan, Kena rujuk balik ke telko sebelum nie, mungkin ada maklumat yg x tepat atau isu lain. 

  Boleh jugak contact live chat utk maklumat lanjut ya

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  NG SEA CHOOI Superuser

  • August 27, 2021 03:28

  Hi NOR MAISARAH BINTI ABDUL WAHA,

  Cuba Live chat..

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  PANG EN FEI

  • October 18, 2021 13:35

  I cannot get verification code

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  NG SEA CHOOI Superuser

  • October 18, 2021 13:40

  Hi PANG EN FEI. verification code for what? Can explain??

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  PANG EN FEI

  • October 18, 2021 13:58

  我接收不到任何一个验证码，我想知道为什么

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  PANG EN FEI

  • October 18, 2021 14:05

  I cannot receive any verification codes, including verification codes for WeChat, Gmail, etc.

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  PANG EN FEI

  • October 18, 2021 14:11

  can I get a call pls

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  TO_BE_DEFINED

  • December 05, 2021 17:26

  Kalau phone hilang,mcm mana nak dapatkan no kita balik ye?

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • December 05, 2021 17:36

  Hi Yoodo Guest...
  Jangan risau cik boleh dapatkan kembali no. yang hilang tersebut kembali melalui aplikasi Yoodo atau dipautan bawah ini 👇
  https://app.yoodo.com.my/assets/index.html?redirect_to=connected/manageLines#login/auth

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  WONG MENG JIAN Superuser

  • December 07, 2021 06:04

  You can report lost sim after login app thru new phone.

  Then order new black sim and re-activate inside app again.

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