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Where can I find a Yoodo store?

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12 comments

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    MOHZAFIQ NIZAR BINMOHD JAILAN

    my sim card status is delivered but it not reach to my hand. What courier that u used? & how can i check to know who is received instead of me.

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    TO_BE_DEFINED

    Yeah.... Same goes to me... Delivered but not reach to me.

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    theJeff Community Manager

    Hi for standard deliveries there's no proof of receipt. SIM will be delivered to the mailbox of the given address or depending on the type of residence/office building it could be with the Reception or Guard house should the delivery person not allowed in.

    Won't be accurate for me to assume the situation without checking, the best way is to get in touch with our agents via Live Chat so they can help to troubleshoot it further asap as well. Thanks

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    SAMIAH BINTIABDULLAH

    Hi my simcard accidentally register with wrong ID card, how can i fix it

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    theJeff Community Manager

    Hi SAMIAH BINTIABDULLAH, could you please get in touch with our agents via Live Chat to see if that's possible or to get a new SIM instead? Thanks :)

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    SAMIAH BINTIABDULLAH

    Hi I have chat with your support chat named Ady last 2 hours but end up need to replying through email 

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    EARIE BIN MADIUS Superuser

    The delivery will take another 2-3days before it will be sent out to you even though its says delivered. At least, that's what I experienced here in Kota Kinabalu. Just be patient he he

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    theJeff Community Manager

    Hey EARIE BIN MADIUS, welcome to the memegif side lol

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    TO_BE_DEFINED

    my sim card status is delivered but it not reach to my hand. What courier that u used? & how can i check to know who is received instead of me.

  • Avatar
    theJeff Community Manager

    Heya, please get in touch with our agents via Live Chat, they'll be able to get in touch with our delivery partners to get further details. Sorry for the inconvenience caused, hope it gets sorted out soonest. Thanks :)

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    TO_BE_DEFINED

    HI Jeff,where can i via Live Chat?

     

  • Avatar
    theJeff Community Manager

    On the App, head to 'HELP' which is the on the bottom-far-right. 

    Then scroll all the way down till you see the 'Live Chat' option :)

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