Is the Yoodo network reliable and fast?

Comments

25 comments

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    HUANG CHYI YENN

    Hilarious. Your 4G is chocked full of problems. It's been a week in and your horrible customer service has done nothing but provided me with irrelevant and nonchalant automated responses to resolve a simple issue. I didn't get a monthly 10GB plan for the throttling of mobile data services for anything that isn't WeChat and WhatsApp. I am expecting another automated responses tomorrow evening that contributes nothing.

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    PRASANNA PARTHASARATHY

    Hmm that's odd. Did they try to ask you about APN Settings?

    Also, did you try using it in different locations?

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    MUHAMMAD HAFIZUDDIN BIN AZLI

    Fuck off yoodo you guys better suck your own fucking dick.....im fucking disappoited with this stupid bastard....you guys said that i can get RM 20 for frer in my yoodo wallet after i've done my activate.....i didn't get any money in fucking wallet you guys better shut down this fucking thing bitches......fuck yoodo fuvk you guyss......_|_

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    theJeff Community Manager

    Hi MUHAMMAD HAFIZUDDIN BIN AZLI, understand your frustration but using profanity doesn't help your case, appreciate the decency if possible.

    Please get in touch with our agents via Live Chat (either from our Yoodo App or Website, head to HELP tab and scroll all the way down for Live Chat option - they start from 9am) if this is your first Activation with Yoodo, you Should get the RM 20 as promised, you can check throughout community to see when there are issues like this, it has always been resolved accordingly. 

    IF for whatever reasons Live Chat wasn't able to help, do let me know. Thanks :)

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    MOHD YAZID BIN MOHD IDRUS Superuser

    ahaa... such a childish manner, for the RM20 with the mouthful of curses and swear. That amount can be easily credited into the wallet if brought up to the CS.

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    EARIE BIN MADIUS Superuser

    Agree with @Yazid

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    GHAZALI BIN SHAFIE

    So far, yoodo is the best for me! Tq

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    FAIZUL BIN MOHD DOM Superuser

    Tq for the compliment bro.Hope Yoodo consistent in giving good services to us 👍👍

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    JACLYN NEWTON TADAM

    Already active my simcard but no internet connection!! 😡😡😡

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    WONG YUEN SERN Superuser

    Hi, did you subscribe to a data plan? Can you check if your APN is set to Yoodo?

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    OH KIAN BENG

    Why sometimes the 4g is so slow, in fact like 2g even when I on the airplane mode for 5 minutes and off it, but it's still incredibly slow. So, I rectify this problem by choosing 3g only and the speed at least feel like 3g. How do I Manually configure the 4g setting.? My oppo f5 cannot do it for thru sms. Have to do it manually. Can you send me the settings for my oppo f5? Preferably with screenshot, tq.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Oh kian beng..set manual new apn for yoodo, click the link below to see the screenshot

    https://support.yoodo.com.my/hc/en-us/community/posts/360000630393-APN-SETTING

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    MUHAMMAD SHUKRI BINYACOB

    just now why line too slow for whatsapp?its too slow..but open youtube its fast..why like that?can i know why?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hai MUHAMMAD SHUKRI BINYACOB Its not network problem, in your whatsapp application go to Setting > Data & storage usage > Reset statistic > and tap 'Reset'.

    Or you can go to phone setting > Application > Whatsapp > Clear Cache.

    Hope i can i help you, more further help you can contact Yoodo customer care via Live Chat, daily from 9am-6pm.

    Thanks.

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  • Already active my simcard but no internet connection. Why? Already set yodoo APN

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    MOHD YAZID BIN MOHD IDRUS Superuser

    Azreen, any data bought during the initial set up? if best thing is to proceed into their live chat or raise a ticket. They can check that for you. Thanks ya

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    YANG YEE KIT

    today line very so bad!

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    Julia Yoodo Staff

    Hi YANG YEE KITAre you still persisting the same issue? Please contact our Yoodo agents via live chat and do provide the details for them to check the issue as soon as possible. Thanks :) 

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    LIM SHU YOONG

    hi im on celcom and im thinking of swapping over to yoodo for a cheaper prepaid plan. im in sandakan. will coverage and internet speeds be similar? or will that not be the case? thanks

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    MOHD YAZID BIN MOHD IDRUS Superuser

    Hi Lim, indeed it will be the same as Celcom as Yoodo is using Celcom network. Speed is however depending on location, time and users connected to it.

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    WONG YUEN SERN Superuser

    Hi Lim, as informed by Yazid, Yoodo is using Celcom network so the coverage and speed is the same.

    If you need a Yoodo sim and dont want to wait for the delivery, you can self collect it from Superuser Denjaynaveer Aslam who is based in Sandakan.

    https://support.yoodo.com.my/hc/en-us/community/posts/360023026494-Self-collect-Yoodo-Sim 

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    PARVIANNIS FALISHA PAUL

    Hai, I subscribed whatsapp add on and lately video call is so bad. At first it was okay, but now it's so slow. Why this happened?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hai PARVIANNIS FALISHA PAUL, sorry for inconveniance cause you experiencing now. Please report this issue with Yoodo customer serverci via Live Chat ok. hope it will better soon.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    How to Live Chat:

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    AHMAD NABIL IKHLAS BIN ARIPIN

    this thread is 2 years old yet still sucks big time. how i regret leaving umobile over this sweet talker

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