Community

Is the Yoodo network reliable and fast?

Comments

12 comments

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    HUANG CHYI YENN

    Hilarious. Your 4G is chocked full of problems. It's been a week in and your horrible customer service has done nothing but provided me with irrelevant and nonchalant automated responses to resolve a simple issue. I didn't get a monthly 10GB plan for the throttling of mobile data services for anything that isn't WeChat and WhatsApp. I am expecting another automated responses tomorrow evening that contributes nothing.

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    PRASANNA PARTHASARATHY

    Hmm that's odd. Did they try to ask you about APN Settings?

    Also, did you try using it in different locations?

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    MUHAMMAD HAFIZUDDIN BIN AZLI

    Fuck off yoodo you guys better suck your own fucking dick.....im fucking disappoited with this stupid bastard....you guys said that i can get RM 20 for frer in my yoodo wallet after i've done my activate.....i didn't get any money in fucking wallet you guys better shut down this fucking thing bitches......fuck yoodo fuvk you guyss......_|_

  • Avatar
    theJeff Community Manager

    Hi MUHAMMAD HAFIZUDDIN BIN AZLI, understand your frustration but using profanity doesn't help your case, appreciate the decency if possible.

    Please get in touch with our agents via Live Chat (either from our Yoodo App or Website, head to HELP tab and scroll all the way down for Live Chat option - they start from 9am) if this is your first Activation with Yoodo, you Should get the RM 20 as promised, you can check throughout community to see when there are issues like this, it has always been resolved accordingly. 

    IF for whatever reasons Live Chat wasn't able to help, do let me know. Thanks :)

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    MOHD YAZID BIN MOHD IDRUS Superuser

    ahaa... such a childish manner, for the RM20 with the mouthful of curses and swear. That amount can be easily credited into the wallet if brought up to the CS.

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    EARIE BIN MADIUS Superuser

    Agree with @Yazid

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    GHAZALI BIN SHAFIE

    So far, yoodo is the best for me! Tq

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    FAIZUL BIN MOHD DOM Superuser

    Tq for the compliment bro.Hope Yoodo consistent in giving good services to us 👍👍

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    JACLYN NEWTON TADAM

    Already active my simcard but no internet connection!! 😡😡😡

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    WONG YUEN SERN

    Hi, did you subscribe to a data plan? Can you check if your APN is set to Yoodo?

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    OH KIAN BENG

    Why sometimes the 4g is so slow, in fact like 2g even when I on the airplane mode for 5 minutes and off it, but it's still incredibly slow. So, I rectify this problem by choosing 3g only and the speed at least feel like 3g. How do I Manually configure the 4g setting.? My oppo f5 cannot do it for thru sms. Have to do it manually. Can you send me the settings for my oppo f5? Preferably with screenshot, tq.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Oh kian beng..set manual new apn for yoodo, click the link below to see the screenshot

    https://support.yoodo.com.my/hc/en-us/community/posts/360000630393-APN-SETTING

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