You bet. We use Celcom’s 5G+ mobile network which has the most comprehensive coverage in Malaysia. For roaming, we use Celcom’s roaming partners’ coverage networks, so you’re covered when travelling too.
Is the Yoodo network reliable and fast?
You bet. We use Celcom’s 5G+ mobile network which has the most comprehensive coverage in Malaysia. For roaming, we use Celcom’s roaming partners’ coverage networks, so you’re covered when travelling too.
Comments
43 comments
Hilarious. Your 4G is chocked full of problems. It's been a week in and your horrible customer service has done nothing but provided me with irrelevant and nonchalant automated responses to resolve a simple issue. I didn't get a monthly 10GB plan for the throttling of mobile data services for anything that isn't WeChat and WhatsApp. I am expecting another automated responses tomorrow evening that contributes nothing.
Hmm that's odd. Did they try to ask you about APN Settings?
Also, did you try using it in different locations?
Fuck off yoodo you guys better suck your own fucking dick.....im fucking disappoited with this stupid bastard....you guys said that i can get RM 20 for frer in my yoodo wallet after i've done my activate.....i didn't get any money in fucking wallet you guys better shut down this fucking thing bitches......fuck yoodo fuvk you guyss......_|_
Hi MUHAMMAD HAFIZUDDIN BIN AZLI, understand your frustration but using profanity doesn't help your case, appreciate the decency if possible.
Please get in touch with our agents via Live Chat (either from our Yoodo App or Website, head to HELP tab and scroll all the way down for Live Chat option - they start from 9am) if this is your first Activation with Yoodo, you Should get the RM 20 as promised, you can check throughout community to see when there are issues like this, it has always been resolved accordingly.
IF for whatever reasons Live Chat wasn't able to help, do let me know. Thanks :)
ahaa... such a childish manner, for the RM20 with the mouthful of curses and swear. That amount can be easily credited into the wallet if brought up to the CS.
Agree with @Yazid
So far, yoodo is the best for me! Tq
Tq for the compliment bro.Hope Yoodo consistent in giving good services to us 👍👍
Already active my simcard but no internet connection!! 😡😡😡
Hi, did you subscribe to a data plan? Can you check if your APN is set to Yoodo?
Why sometimes the 4g is so slow, in fact like 2g even when I on the airplane mode for 5 minutes and off it, but it's still incredibly slow. So, I rectify this problem by choosing 3g only and the speed at least feel like 3g. How do I Manually configure the 4g setting.? My oppo f5 cannot do it for thru sms. Have to do it manually. Can you send me the settings for my oppo f5? Preferably with screenshot, tq.
Hi Oh kian beng..set manual new apn for yoodo, click the link below to see the screenshot
https://support.yoodo.com.my/hc/en-us/community/posts/360000630393-APN-SETTING
just now why line too slow for whatsapp?its too slow..but open youtube its fast..why like that?can i know why?
Hai MUHAMMAD SHUKRI BINYACOB Its not network problem, in your whatsapp application go to Setting > Data & storage usage > Reset statistic > and tap 'Reset'.
Or you can go to phone setting > Application > Whatsapp > Clear Cache.
Hope i can i help you, more further help you can contact Yoodo customer care via Live Chat, daily from 9am-6pm.
Thanks.
Already active my simcard but no internet connection. Why? Already set yodoo APN
Azreen, any data bought during the initial set up? if best thing is to proceed into their live chat or raise a ticket. They can check that for you. Thanks ya
today line very so bad!
Hi YANG YEE KITAre you still persisting the same issue? Please contact our Yoodo agents via live chat and do provide the details for them to check the issue as soon as possible. Thanks :)
hi im on celcom and im thinking of swapping over to yoodo for a cheaper prepaid plan. im in sandakan. will coverage and internet speeds be similar? or will that not be the case? thanks
Hi Lim, indeed it will be the same as Celcom as Yoodo is using Celcom network. Speed is however depending on location, time and users connected to it.
Hi Lim, as informed by Yazid, Yoodo is using Celcom network so the coverage and speed is the same.
If you need a Yoodo sim and dont want to wait for the delivery, you can self collect it from Superuser Denjaynaveer Aslam who is based in Sandakan.
https://support.yoodo.com.my/hc/en-us/community/posts/360023026494-Self-collect-Yoodo-Sim
Hai, I subscribed whatsapp add on and lately video call is so bad. At first it was okay, but now it's so slow. Why this happened?
Hai PARVIANNIS FALISHA PAUL, sorry for inconveniance cause you experiencing now. Please report this issue with Yoodo customer serverci via Live Chat ok. hope it will better soon.
How to Live Chat:
this thread is 2 years old yet still sucks big time. how i regret leaving umobile over this sweet talker
im shock when speedtest shows 120mbps at putra perdana. but sadly everyday i travel to work from cyberjaya to kl sentral no internet connection most of the time
im shock when speedtest shows 120mbps at putra perdana. but sadly everyday i travel to work from cyberjaya to kl sentral no internet connection most of the time
I don't get any connection at all, even though I have changed the APN settings to Yoodo , and it worked just fine if I use celcom 3g.
may I know why this is happened??
Salam Nurin,
Sorry for any inconvenience caused. As far as I know some area experience network issue yesterday. It will be great if we can know which area you at. Anyway, when you using Celcom 3G do you still get 4G connection? because for me even though I changed to Celcom 3G I still can get 4G connection and the network speed still great. But if you get 3G connection maybe there's some issue with the 4G network in your area.
Feel free to contact Yoodo via live chat. InsyaAlllah they will look into it and hope this is just a temporary issue.
i just port out from unifi mobile and subscribed to yoodo... best decision of my life 💪
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